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After making a copy of a company, I seem to be missing some data. In the copied company, I am showing 4 past due bills that were paid in the original company. They were paid on 6/1/2012 in the original company. When viewing the paid bills in the copy…
I am unable to save any changes I make. I tried to change a vendor address, and a GL account description and Sage doesn't save the changes. I also just entered my 2023 budget and Sage did not save it.When I hit save and try to close the window, Sages…
Hello,
Our company added Sage 50 Cloud to our subscription in May 2021 and we have been having a consistent issue and I can't seem to find much information on it. The issue is users will get a message saying: "The company must be closed in order to…
Yesterday I upgraded my clients Sage 50 Accounting 2021 software to build Build: 28.1.01.0176 or version PTXA2021.1.1
All appeared to be working until the accountant attempted to make changes to one of their customers via "Maintain - Customer Prospects…
Hello Everyone, during my data conversion to 2021 my computer timed out when converting employee data. After it shutdown I was able to complete the conversion, but now when I go into the employee data I get the following error:
2020/11/18 08:30:13,…
It looks like over the weekend we lost a connection in SAGE. We have invoices over the past 1-1/2 years showing as unpaid but yet we also show the checks that paid them. Everytime I try to do an integrity check, it takes well over an hour saying "Smartposting…
Recently, we had a client's Sage 50 server migrated. A full backup of the company file was taken, moved to the new server, and then the backup restored overwriting the company directory on the new server. We are able to log into the Sage 50 company on…
We have noticed over the last few months that we will enter sales order or invoices, print a paper copy, open it again and email a confirmation to the client, than days later the record is missing. This doesn't happen every day but it does happen a few…
I paused my sharing of remote data access, now after downloading the most recent upgrade in Sage 50, trying to resume sharing my computer seems to be caught in a "loop". The error message that continues to loop reads, "Sage 50 is currently processing…
A sales order was created, printed out, given to the delivery driver to have signed when material was dropped off, brought it back to complete the invoice process and the system will not pull it up. We clicked on the sales order and it pulls up a blank…
Here's why...
We have paid support contract in place with Sage. We recently had a problem when we used the Year-End Closing Wizard. Starting with the online chat, I was told to call to speak to a support representative. When you call, you can choose…
We have recently discovered that we have some sort of corruption in our Vendors data file. We tried to go into edit Vendors and Sage just hung. I then went and tried to do a Data Verification and it repeatedly found problems in that file that it could…
the problem were seen on both server and workstation when we open vendor list, inventory item costing report and general ledger. The system close the windows and show that massage. We tried to solve the problem using data verification and integrity but…
