• We are unable to open company files that are not listed in the previous companies list

    Hello! We recently updated our Sage 50 to 2020 v. 27.01.00. Since then, our users can open any company file that is in their list of previously opened companies. If they use file - open and browse to a company not in that list they get the prompt…
  • Mapped drive is available but get "Sage 50 could not be opened because the company data location at.... could not be found"

    FormerMember
    FormerMember
    Need help. Sage 50 is installed and gets this message when run: Sage 50 could not be opened because the company data location at Z:\ on \\SERVER\Peachtree\Company could not be found or accessed. However, I can open up (Windows 10) File Explorer and…
  • Automated backup is failing on Sage 2019 for just one company, and is creating large temp files in the process.

    FormerMember
    FormerMember
    Our company is using Sage 50 Quantum Accounting 2019, and, for whatever reason, our largest company is consistently failing to produce a ptb file through automated backup. All of our other companies can successfully backup, but automated backup for our…