• If an employee is claiming married and is claiming 2 exemptions on L-4 Employee Withholding tax form for Louisiana would you select special A or special B or special C?

    If an employee is claiming married and is claiming 2 exemptions on L-4 Employee Withholding tax form for Louisiana would that be special A or special B or special C?
  • RECEIVE MONEY FROM CUSTOMER

    HOW MANY LINES IS THE MAX TO CHECK MARK PER RECEIPT?
  • Monthly Inventory Balance

    How is inventory relieved when a sales invoice is generated? I have a huge balance in inventory and I thought the system could tie purchases to sales and relieve inventory monthly; however, that is not happening. Can someone assist me? Thank you!
  • administrative services

    The company does legal services to a certain Lawyers, what will be the name for the companies who give the company 1099-NECs? will be customers or it will be consider professional Income Services? Thank you for any advice.
  • How do I contact Sage 50 USA by phone?

    Hello Sage, I am looking to get my serial number for Sage 2024.1. I tried calling 8**-***-2526. Can I have the best number to reach sage customer support? I am looking to talk to an actual sage repersentative. Regards Robert Cook
  • Logging in as admin in Sage creates issues emailing invoices using Outlook with Grammarly add-in.

    Last year Sage tech support advised me to log into Sage 50 as "Admin" to avoid issues I was having with functionality. I then discovered that I also had to log into Outlook as "Admin" on my pc in order to email invoices from Sage. If I'm not logged into…
  • Inventory module

    We recently purchased Sage software to manage inventory items. I have a few questions, 1) is a way to upload inventory items from an excel spreadsheet? If yes, could you please send me instructions? Or do we have an email for support? 2) If we are only…
  • Check not properly clear in bank reconciliation

    Hello I started a new job, and there are some checks that are cleared by bank but still outstanding in bank reconciliation. This checks are form prior year, how can I clear this checks?
  • Sage 50 Accounting 2024 - print function runs slow for check printing

    We have three computers that utilize sage 50 accounting software. When printing checks in either single or batch mode, it takes approx. 1:45-2:00 minutes for the print forms screen to appear after selecting print. Two computers have this issue, one computer…
  • Sage 50 to Sage HR Payslip Sync

    Good Morning, does anyone know how to sync only the CURRENT payslips from Sage 50 to Sage HR? My company has 2 payroll cycles: semi-monthly for full time and bi-weekly for part time. The sync picks up the part-timers prior checks when when we sync…
  • Sage 50 US. Search for inventory items using "description" keywords, inside the sales order.

    Can anyone please help find out ALL the ways possible to search for inventory items using "description" keywords, inside the sales order. Say, there are hundreds or thousands of ID's, there is no way to know or remember them. But the users know the…
  • Open the previous posting period

    How can we open the the previous period if it is already close because we need to edit or add some data in that period
  • users exit Sage 50 and try again

    When I run the report its saying Another Sage 50 user or workstation is accessing this company area or performing a similar company process. Please wait a moment and try again. If you believe you received this message in error, have all users exit Sage…
  • Sage Upgrade

    Hi, Need to understand about sage upgrade to 2024 version. I tried calling the support +1- 888-498-1120 but got no response.
  • 401k User Maintained.

    I am having an issue with the formula for the 401k. I accidently deleted it when I created it for 2024. When I deleted it, it deleted all of the prior years. Can someone send me the formula?
  • 2024 Payroll update

    I did an update this morning and my payroll is missing all of the sage maintained payroll-formulas for 2024. I tried to check for updates and non are available. My tax service shows: 20230102 How do I redownload the update?
  • Credit Card info xxx'd out

    A customer came in to purchase some items and we have their credit card info stored in Sage. Usually, I click on their name on the invoice, then click on the payment and credit tab. On that tab I can select view/edit credit card details. Typically, I…
  • when trying to open a company i receive a message unable to determine security privileges

    Unable to determine security privileges. Please retry later. This is probably due to another user temporarily blocking access to critical files
  • Income Statement Issue

    Monthly and YTD Amount showing as the same amount on the Income Statement. How can I fix this?
  • Smart Posting

    We recently had what we think was a scammer, inform us that our Sage 50 installation was corrupt because our Smartposting service was not running. My question is there an easy way to identify that there is not truly a problem with the Smartposting service…
  • Upgraded to Sage 50 Pro 2024 and now it won't open

    I upgraded to Sage 50 Pro 2024 last week and everything went well. The ledger was out of balance after the upgrade and I was going to contact support to help. Now it won't open at all and gave me a support phone number to call and it is the weekend so…
  • Multiple Job Status Change

    I have about 7,000 jobs with the status of "In progress" that I need to change to "Completed". The only way I can see to do it is by going in to each job individually, changing the status, hitting save, rinse & repeat. Even with putting multiple employees…
  • Old Invoices Showing Back Up in System

    I suddenly have had invoices from 2017 show back up in my A/R as open invoices (unpaid). These invoices were paid and cleared out the system a long time ago. I ran a data test and it acknowledged there were errors and "resolved them"; however, they still…
  • Year-End Wizard Begin Close (Not Responding)

    I am running the year-end wizard and once I had hit the "Begin Close" button after saving a back-up, the program has gone non-responsive. Although it is Not Responding, the Task Manager shows it as using some CPU % and after talking to the support team…
  • Posting Paychecks to Account Register

    New Sage 50 user - Barely trained by prior staff who retired. I'm trying to figure out how to get the direct deposit paychecks I did yesterday to show up in my account register. They show up on the account register report but not in the physical register…