• Ohio payroll withholding

    There is a new payroll tax withholding formula for Ohio that was effective 09/01/2021. Sage technical support is saying it may be available as an update by the end of September. Any suggestions as to how to process payroll correctly through September…
  • Reissue a check

    I need to reissue a commission check to an employee that never received it in the mail. I did this last year as well and when I voided the check and reprinted it our 941 tax report was incorrect. I see that there is an option to "reissue" the check…
  • Washington State Long Term Care Tax 2022

    Has Sage started preparing for this new Washington State tax? Starting January 1, 2022, ESD will assess each Washington employee a 0.58% premium assessment based on their wages. The rate may be adjusted every two years but cannot be greater than 0.58…
  • Payroll tips

    For cash tips the field was entered but the memo box wasn’t checked so it wouldn’t effect the GL. It won’t let me fix it because error says previous transactions have used that field. How do I fix this? Thanks
  • State unemployment tax change mid year 2021

    Florida has made a change to my reemployment tax rate in the second quarter. How do I change without effecting 1st quarter?
  • 941 Federal Withholding wrong amount

    1st Quarter Form 941 Line 3 Federal income tax withheld is incorrect. Payroll Tax Liability report and Quarterly Earnings Report are correct. There are no voided payroll checks and a payroll exception report was not run. Also the 941 Schedule B was incorrect…
  • Withholding changes not updating in payroll

    An employee who was previously using the old w-4 wants to update her withholdings. She filled out the new form and I updated her information but when I try to do payroll the federal withholding amount doesn't change.
  • I need a formula for SICK Pay calculation for NYState.

    I need a formula for SICK Pay calculation for NYState. Sage does not support so am looking for some help. Got instructions from SAGE site and NO help to me . I just cannot do the calculations on formulas. I willl either need to be given the formula or…
  • How do I add a company benefit based on percentage of employee salary rather than employee contribution?

    My company has decided to start a benefit program where they contribute up to 4% of the employee's salary towards their retirement plan. This is not a 401(k) plan but rather a Roth IRA. I have already added the Roth IRA plan to Sage 50 using the payroll…
  • Payroll

    Prior to one of the latest payroll updates i was able to separate salaried employees hours by Direct Bill & Un-Billable within the pay check entry screen and both would populate with gross pay amounts. Since one of the updates I am no longer to populate…
  • Sage 50 US payroll form 943 in error, lines 11 and 13 do not populate

    Sage 50 US Accountant's edition, form 943 lines 11 and 13 have no calculation entry. This can't be manually inputted as it is a form calculated total. I have downloaded updates. It appears this form in error. How do I fix?
  • Payroll Fields change

    I changed an employee from an hourly employee to a salaried employee. The payroll fields on this employee's pay stubs for 2020 and on the Payroll Register changed to incorrect payroll fields for this employee. Has anyone else experienced this? How do…
  • Benefit deducting from W-2 wages

    I set up an insurance benefit as a company expense in payroll settings with yes to general ledger and reports and taxable for federal and state wages only. It is deducting rather than adding to Federal and state wages on W-2's. I've had this problem for…
  • 941 Fractions of Cents

    Last year and now this year the Tax Liability Report is not matching up with 941. I ran the 941 just to see if I was correct and I am. My 1st payroll the Tax Liability was off $0.04 and my 2nd Payroll for January it was off $0.09 and it just keeps keep…
  • How is the Schedule B of the 941 populated?

    The first 8 weeks of Q4 2020 are correct, the last 6 weeks are wildly off. I've spoken with support both online and over the phone and they said there is some fix in the works, but they don't have any way to help me. The solution they gave me was to…
  • ILSIT1 (ILSIT 21) Illinois State Withholding Tax 2021 - Calculation Incorrect

    In reference to ILSIT1 (ILSIT 21) the Illinois State Withholding Tax 2021 calculation is incorrect. The calculation for IL tax withheld for Line #1 allowances has not been updated from 2020 which had a value of $2,325. The correct value should be $2…
  • Payroll Change Withholding Amounts

    Trying to add additional state and federal tax to be withheld for certain employees, Message states no GL account. I am not adding a GL the accounts exists.
  • 941 Fraction of Cents Adjustment

    I have a "fraction of cents adjustment" on my current (4th Qtr 2020) 941 Ln 7 of over $2,000.00. I also have an over $2,000.00 entry on Ln 11b from Worksheet 1 of the 941. I can tell where the entry on Ln 11b comes from, but I have no idea where the entry…
  • New Jersey Family Leave (EE) / State Unemployment Insurance (EE)

    Happy 2021 everyone Wondering if any fellow Garden State'rs are having any luck with Sage's Formula for New Jersey Family Leave Insurance (FLI) Sage got on board and added it to their latest Payroll Tax Update (for 2020 and 2021) back in Nov / Dec…
  • Payroll

    I am running the first payroll of 2021 It is not deducting any taxes on any employees checks. Every time I call for support they just say no available agents to help at this time and hang up! Very frustrating and payroll is due today If anyone can…
  • 941 for Q4 2020 not calculating field 5a correctly

    My 941 Q4 2020 is not calculateing field 5a correctly. It is including in the wages that are in 5a(i) which are documented to NOT be included in 5a (as they are not subject to ER portion of SS tax. Why is Sage not taking care of this? Also, my field…
  • Payroll entry in the 2021.1 release is critically dependent on the order of the fields. Does anyone know when a solution may be available?

    The next line here is a copy and paste from the Knowledge Base web site. So Sage is aware of this issue, but I cannot get any up to date information about when it will be fixed. "Pay fields or amounts move around or disappear in Select for Payroll Entry…
  • Taxable life insurance

    How do I entered the taxable portion of Life Insurance (amount per IRS table) for those employees that receive more than 50,000? I need to add this to the last payroll check so that it is taxed and shows up on Form W-2.
  • Adjusted Gross wages for California not working----> ER paid medical for 2% shareholder

    Hello all. I cannot get the Adjusted Gross Wages for State to work . Sage's Knowledge Base has a nicely 12-3-2020 updated "how to" article, which describes the Federal side. So, it stands to reason, checking "use" box in the St_Income would…
  • Sage Payroll for Sage 50 (or standalone payroll)

    I have been using Sage 50 US for a couple years now, and I really like the software. I provide payroll services to many of my clients (I partner with ADP). I had a potential payroll client contact me on December 8th regarding payroll services for their…