• Automatically mark offsetting invoices and credits as paid

    Our business has evolved to a subscription model, and we are struggling to adapt sage 50. A customer has recurring invoices for their monthly subscription, when the cancel we create the offsetting monthly credits. These charges recur endlessly into the…
  • Customer Credit Memo Partially Applied

    Good afternoon. I have a credit memo for a customer with a negative balance and the status of the credit memo is Partially Applied. Any ideas how one can go about to clear this up? Thanks! Jason
  • How to clear an old credit memo and matching Invoice from Sage 50 US

    I have a credit memo from 2008 and an invoice from 2009 for a customer that need to be cleared out so they stop showing in the AR reports. How do I go about doing this? Others in the office have tried to do it as well but have not had any luck. Thanks…
  • Deleting an old AP CREDIT balance

    FormerMember
    FormerMember
    HI... I recently took over an account (AP). There is an old credit memo on the account from 2013 that is driving me bonkers. It will not allow me to delete bc its so old and year closed out. We no longer do business with this company, so there will be…
  • Disappearing Checks

    One thing I've always had a hard time doing is issuing a refund to a customer. Here's what I've done so far: 1. Wrote the invoice. 2. Received payment on the invoice. 3. Issued a Credit Memo to Customer. 4. Wrote check to customer for amount on…