• Error in customise form print (Sage 2023)

    When I use customise form (for example receive money / pay bill), after choosing 1 payment/cash reciept and use customise form to print and preview, the application will keep loading hundred and thousand of form. Anyone has come across same bug…
  • ODBC connection with "Invalid user id specified"

    Hello everyone I am a new IT person to involve with sage50 I want connect to database by using 3rd party application such as Excel, Access, Power bi through ODBC to create real time and interactive report by power BI, I following this article https…
  • password error in sage 50

    We are having problems after installing 21.1.1 with a message that says our password needs to be changed. When we try to change it, it then tells us that our old password is incorrect so we cannot open our companies. Sage advised me to go into those companies…
  • Sage 50c US - Unable to View invoices

    Hi, I'm in the IT dept, and our accountants are reporting that they are no longer able to open invoices when they view the invoice of any kind the screen flashes for a second and then closes as if they didn't click it at all, no popup no warning. …
  • We are unable to open company files that are not listed in the previous companies list

    Hello! We recently updated our Sage 50 to 2020 v. 27.01.00. Since then, our users can open any company file that is in their list of previously opened companies. If they use file - open and browse to a company not in that list they get the prompt…
  • Mapped drive is available but get "Sage 50 could not be opened because the company data location at.... could not be found"

    FormerMember
    FormerMember
    Need help. Sage 50 is installed and gets this message when run: Sage 50 could not be opened because the company data location at Z:\ on \\SERVER\Peachtree\Company could not be found or accessed. However, I can open up (Windows 10) File Explorer and…
  • Automated backup is failing on Sage 2019 for just one company, and is creating large temp files in the process.

    FormerMember
    FormerMember
    Our company is using Sage 50 Quantum Accounting 2019, and, for whatever reason, our largest company is consistently failing to produce a ptb file through automated backup. All of our other companies can successfully backup, but automated backup for our…
  • Sage 50 Prem Upgrade Issues - from 2017 to 2018 and we lost the ability to use the software.

    Our 2017 version was working just fine, but the Sage upgrade process was a fail. The new version will not activate manually or online and all firewalls and malware are turned off. We are using Win10 with 32G Ram, 64-bit, i&-6700 CPU. We opened a case…
  • BUG REPORT: Account Register report does not reflect changes to transaction date

    Steps to reproduce: 1) Enter a deposit to the cash account within the current accounting period. Note the date. 2) View the Account Register 3) Drill-down to the deposit you entered, change the date, and Save it. (Real-time posting is enabled.)…
  • Issue with Sage 50 Premium 2014 and 2015 and 64 bit PC

    I am having an issue with Sage 50 Premium 2015 and my 64 bit, Windows 7, PC's. I have two 32 bit Windows 7 PC's and Sage 50 Premium 2015 installs and functions without issue on those 2 PC's. I have 4 64 bit Windows 7 PC's and Sage 50 Premium 2015 doesn…
  • Sage 15 Quantum has Problem-How do I report?

    In Accounts Payable, when I am attempting to review one vendors transactions, both invoices and payments there are 3 options. 1. All (vendors) 2. Range of sequential vendors 3. "picked/ checked Vendors" I use "Range" the most and before I upgraded…
  • Peachtree 2014 Closes down automatically after updation

    Hi, When I am saving any transaction Peachtree exiting without any information or orror code. I am Using Sage 50 Quantum 2014 Version. I had updated my Peachtree yesterday to new release. What will be the problem? How can I rectify it?
  • unknown Chart of Account

    Dear all, There are two unknown chart of accounts .... One is 10000000 , One is _RESOLUTION , is there any method to clean all transactions of those chart?