• Mark invoice as paid

    Hello, I am stumped. We paid an invoice for a trailer (Fixed Asset) with an American Express card. We pay monthly and once the payment comes out of the cash account we download the statement and allocate it to the correct account. I am needing to apply…
  • Remove invoice from AR Aging

    We have an incorrect invoice in our Accounts Receivable system from 2022. The invoice was created without an invoice number. I would like to create a credit invoice to remove it from the aging, but since it does not have an invoice number, it does not…
  • Is there a proper protocol for maintaining the accounting and the inventory systems for a RE-shipped sales order (due to customer or supplier issue)?

    Howdy yall! SO. I'm currently taking over a hydraulic supply shop for my father, working in the warehouse in shipping and receiving, and because the basic job is shipping packages across the country via UPS, maybe 40 a day, I have access to the shipping…
  • Waiting On bill

    I have a few invoices that were paid or partially paid with waiting on bill selected and I am not able to remove it. How do I deselect 'waiting on bill' without having to delete the payment then uncheck the box and reentering the payment?
  • Progress Billing

    Good Morning, I am new at a electrical contracting company. I am going through aged receivables and have found a customer that apparently paid a deposit through progress billing. We have a copy of the check deposit in bank records but I cannot locate…
  • General Ledger AR out of balance with Aged Receivables

    HELP!! Why is this happening? Please see attached screen shots. Thank you /resized-image/__size/0x0/__key/communityserver-discussions-components-files/132/SCREEN-SHOT-BUSINESS-STATUS-SCREEN.png
  • How to clear out an invoice when the delete button is grayed out?

    I have an invoice which had initially been paid. The payment was deleted but the invoice still says paid in full, yet has no related transactions and cannot be deleted, as the button is grayed out. How can I clear out this invoice?
  • Adjusting the total of a Paid Bill

    I entered a bill for $3000 and paid it. the vendor called and said the bill was for $5000 and turns out I entered the bill wrong initially. Since the month was still open I changed the bill amount from $3000 to $5000 which created an open balance of…
  • How can I change a "bill to" customer invoice.

    I mistakenly entered several customer invoices with the wrong ID and generated the invoices. They have not bee sent out and none are paid. Can anyone give me a step by step instruction on how to change the invoice Bill To - customer ID to the correct…
  • Outstanding Checks - balance transfer between liability accounts

    Hi all - I recently inherited an accounting position where my predecessor was playing catch-up trying to re-create a company's records with incomplete information. The company uses 2 credit cards to help with cash flow in paying vendors. I recently…
  • Year End Closing

    Hello All, I recently took over the accounts payable department at my job. I learned that when they close the year out, they do close the current year, they actually close the prior year. For example: 12/31/15, they closed out 2014 not 2015. My questions…
  • Can I change invoice to a different customer?

    I have several invoices for a customer and I inadvertently assigned them to the wrong customer. Can I just change the customer name? I've tried it on one and it worked but then I tried on another one and it wouldn't let me and I can't understand why.