• Remove invoice from AR Aging

    We have an incorrect invoice in our Accounts Receivable system from 2022. The invoice was created without an invoice number. I would like to create a credit invoice to remove it from the aging, but since it does not have an invoice number, it does not…
  • Receive Money

    FormerMember
    FormerMember
    I am having an issue. Occasionally, FedEx will send us a check either for something they messed up, or when we dispute a charge. We don't ever make vendor invoices for these, they get received via the "receive money" screen and then selected for deposit…
  • Progress Billing

    Good Morning, I am new at a electrical contracting company. I am going through aged receivables and have found a customer that apparently paid a deposit through progress billing. We have a copy of the check deposit in bank records but I cannot locate…
  • General Ledger with a Balance but no Debit or Credit

    Hey Everyone, I've been searching Sage City for a few months looking for a solution to my problem but haven't been able to find an answer or a post similar to my issue. Our General Ledger has a GL with a Balance starting in 09/2019, but there are no Debits…
  • Adjusting the total of a Paid Bill

    I entered a bill for $3000 and paid it. the vendor called and said the bill was for $5000 and turns out I entered the bill wrong initially. Since the month was still open I changed the bill amount from $3000 to $5000 which created an open balance of…
  • How can I change a "bill to" customer invoice.

    I mistakenly entered several customer invoices with the wrong ID and generated the invoices. They have not bee sent out and none are paid. Can anyone give me a step by step instruction on how to change the invoice Bill To - customer ID to the correct…
  • Outstanding Checks - balance transfer between liability accounts

    Hi all - I recently inherited an accounting position where my predecessor was playing catch-up trying to re-create a company's records with incomplete information. The company uses 2 credit cards to help with cash flow in paying vendors. I recently…
  • Year End Closing

    Hello All, I recently took over the accounts payable department at my job. I learned that when they close the year out, they do close the current year, they actually close the prior year. For example: 12/31/15, they closed out 2014 not 2015. My questions…