• Activation Error

    Hello, What is the reason why our sage accounting is need to activate even though are license is for lifetime use, then when I try it to activate its take much time but in the end ill received a message said:
  • 2024.0.1 Sage 50 Update Issue

    This is more an FYI than a question. After the first in-place upgrade I performed, I noticed there was another performance patch waiting (PTXA2024.0.1) immediately after upgrading all the client installs and updating the company file. At the next client…
  • Downloading 2024 -- Need a New Serial Number?

    Good Afternoon ~ My Sage 50 Accounting US Edition product has a download available for the 2024 edition; however, in going through the process to download that, it wants a serial number. When I input my current serial number, it doesn't work. I haven…
  • The new update lost the 1099 forms

    Yesterday I waited over 3 hrs for someone to give me an answer. Terrible customer service. The new update lost the 1099 forms.
  • Data will not open up after update

    I just installed the new Sage 50 2023 update. Had no issues. We have a server and 3 workstations. I updated the server first then the workstations without a hitch. Then I logged into Sage 50 with no issue. I am having issues pulling up data. Like "view…
  • sage 50 us update3

    Do we need another update for sage 50 US and we just do this update in all our WS a month ago I think?
  • Error 0x80040707 When Installing Sage50

    When trying to install Sage50 2021 Update (clean install on WinSrv 2012R2) I get the following message.
  • Don't push product update notifications until product is stable

    Going forward, please disable the pop up notifications which appear when closing Sage 50 saying you need to update your software,especially for a brand new release that has a pretty major bug. Letting people know via the messages is fine, but I would…
  • Sage 50 2020.1 Update

    FormerMember
    FormerMember
    I have a server/workstation environment. I had to download the 2020.1 update from SageKB and install it on the server. This worked and I can open Sage on the server. However, when I try to open Sage on the client workstation, it tells me the application…
  • Sage 50 US 2020 Update failure and loss of all payroll and company information

    My system attempted to update from 2019 to 2020 and failed resulting in a loss of all payroll and company information. After two attempts by tech support to recover data over two days there last comment was Sage was never meant to be a back up ! I have…
  • Cannot Log-in to Sage 50 US v2020

    FormerMember
    FormerMember
    I just updated to Sage 50 US 2020, when I open sage and enter in my user ID and password, I receive error message saying "the user you entered is one of the following: not licensed to use sage 50, username is incorrect, or password is incorrect." I am…
  • Renewal

    Just curious...does anyone else have a problem with how Sage annual subscriptions are processed? I would like to see a detailed invoice of everything that is included in the subscription to see if changes could be made. Sage is unable to provide such…
  • Sage 50 US Version 2020

    Late last week I updated our server and all the users to the 2020 Version. All went smooth.... However each day since we have experienced at least 1 user workstation require a 'Repair' on the installation before we could access Sage. This morning 2 different…
  • Had to cancel 2020 update - now Peachw.exe is gone

    I started the 2020 update yesterday but was called away. I canceled the update, and it said I would need to reboot. This morning, I rebooted, and now the Peachtree icon is gone. I searched for peachw.exe and only found an old version from 3 years ago…
  • Most recent update failed 2019-06-05, OFXSHARP.DLL not found ?

    The server updated AOK. Workstations failed, stating cause as C:\Program Files (x86)\Sage\Peachtree\OFXSHARP.DLL not found. This file is not found on the server either. I ran the Windows Installer repair on existing Sage 50 on the workstation, no change…
  • Sage 50 Premium Accounting 2017.2 Update

    FormerMember
    FormerMember
    Hi, I have recently reinstalled Sage 50 2017 edition using DVD on my new PC. However, when I tried to restore my backup file Sage 50 prompted the backup file is of newer version and can’t be restore. The issue can be due to my old PC Sage 50 has…
  • My customer has Sage 50 Accounting 2018 and it won't install updates.

    FormerMember
    FormerMember
    She has Win 7 Prof on SVC Pack 1. Would that be a reason for the Sage update not working? Or upgrade her to Win 10, since maybe the 2018 software isn't compatible with Win 7? Thanks.
  • Started Sage Update which never finished now Peachw.exe not working

    FormerMember
    FormerMember
    Started Sage Update which never finished now Peachw.exe not working
  • Sage Updates - How to install Payroll Update without installing R2019.0 Upgrade?

    I was in the same situation last year when I had a payroll update to install but could not install it without doing the new Sage 50 2018 upgrade. When that happened, it was towards the end of the year so I ended up installing both the Sage 50 Upgrade…
  • Unable to preform fresh install after 2018.2 update

    Hello, I recently preformed an update to the sage 50 product on our server and workstations (to version 2018 update 2 from 2018.1) and the existing workstation and server appear to be working correctly. However, attempting to install using the ClientInstall…
  • subscription renewal

    FormerMember
    FormerMember
    Hi ,I'm new to this group. Just needed to renew my annual subscription and reaching through the phone is almost impossible . Lots of waiting for global users. can I do this online , need help . Thanks