Sage 50 US

we have an issue with Sage around a "ghost" customer id. Sage is telling us that we have to totally create a new company and just move over beginning balances, but doing this obviously creates an issue with the history. We are hoping to be able to repair…

I have now had THREE clients in the past 2 weeks report an inability to run manual backups due to a DYNAZIP error 18. Three different companies, at three different locations, with three different IT support companies troubleshooting this. All have followed…

Hello everyone I am a new IT person to involve with sage50 I want connect to database by using 3rd party application such as Excel, Access, Power bi through ODBC to create real time and interactive report by power BI, I following this article https…

I have a client that purchased a new laptop and installed Sage50 Quantum 2020 on it. When they try to open their data from Sage 50 2016, they get an error that an older version of the Actian Zen database is already running and requires a newer version…

Hello, Our company added Sage 50 Cloud to our subscription in May 2021 and we have been having a consistent issue and I can't seem to find much information on it. The issue is users will get a message saying: "The company must be closed in order to…

While using remote access, can I (should I) set up an auto-backup to run on all 3 of my workstations? One workstation uses sage every day but currently the pc set up for auto backup is a system that uses sage infrequent. This was the PC that initially…

Hello the company that i do some work have a sage50cloud version and when i try to do a backup for the company it gives me an error and says: Exception has been thrown by the target of an invocation. I dont know how to what to try to do, out company dosent…

Hi, I'm in the IT dept, and our accountants are reporting that they are no longer able to open invoices when they view the invoice of any kind the screen flashes for a second and then closes as if they didn't click it at all, no popup no warning. …

We updated Sage 50 to the 2021.0.0 version, and since cannot open the company file (on cloud). Message is: "Could not sync the Remote Data Access company. Please try again. If the issues continue, download the company again." I have tried all of these…

Has anyone successfully imported assemblies? I was attempting to rebuild our company, but when I try to import the assembly data exported, the first row in each assembly fails due to an error in the quantity built column. When reviewing similar questions…

Hello dear experts Recently I realized that in the folder of a company there are several DotNetZip-adasdasa.tmp files for example and they take up a lot of space Is it safe to delete these files?

Our company is using Sage 50 Quantum Accounting 2019, and, for whatever reason, our largest company is consistently failing to produce a ptb file through automated backup. All of our other companies can successfully backup, but automated backup for our…

I'm attempting to import a purchase journal, I've included the mandatory fields listed at What are the Purchase Journal fields for Import / Export? So these are the ones I have included: Vendor ID,Date,Date Due,Accounts Payable Account,Number of Distributions…

I have Automatic Backup set up for a number of companies, which has been working fine until last night. Every one failed, and I get the same error if I try to open the program and manually load one, seen below. Looking up the 7013 code, this seems to…