• Discrepancy with amount due in "Receive Money" and "Maintain Customer"

    If I go to RECEIVE MONEY to check what a customer owes, it says 1,500. When I go to the customer field "MAINTAIN CUSTOMER", it shows they only owe $1,000. I ran a "DATA VERIFICATION" and its showing me nothing is wrong. What other steps can I take…
  • Connecting to Audit Trail .DAT using SQL?

    I have been using SQL Server to connect to my .DATs without issue and today tried connecting to the AUDITTR.DAT but am getting the message that the object does does not exist. I am certain this isn't a typo or something simple like that, so I'm wondering…
  • I have some "bugs" in my inventory quantities showing up on assemblies. Will Integrity check fix that issue?

    When I tried to build something in the assembly it showed a -1 quantity but when I look at the inventory it shows 0 quantity. I noticed this in several "assembly" items & it started about a week ago. Will running an integrity check clear this up? If…
  • Cryptoware Backup Issues

    FormerMember
    FormerMember
    We received the Zepto cryptoware from a lovely e-mail and it hit us hard. After wiping and restoring a backup we are still having trouble printing checks and the invoice formats were all erased. Luckily all of our data is in there still. The IT guy is…
  • Sage ID, Cloud Computing?

    I am trying to set up cloud sync or access in between my surface and my desktop I saw there was a support article here https://support.na.sage.com/selfservice/viewContent.do?externalId=32162&sliceId=1 however when i try to login to it i use my normal…