• I need help finding the cause(s) of my Accounts Receivable being out of balance.

    I am seeking suggestions & guidance on dealing with &/or finding the root of our A/R being out of balance. Here's what I've done/fixed so far: I started filling in for a bookkeeper a couple months ago while she was off work a few weeks (due to a stroke…
  • Customer pre-payment

    We all have the occasional customer that because of past history would require pre-payment before an order is shipped or even worked on. My question is how do you process a pre-payment? We have a Sage quote that has been converted into a Sage sales order…
  • Net Balance = $0 but customers still on A/R Aging Report

    I've recently updated from Peachtree 2010 to SAGE 50 Premium Accounting 2015 and have a bunch of customer that have a bill as one line item and then a payment as another line item. But, they don't wash out. What can I do to get the bill and payment to…