• applying Credit Memo to open invoice

    Hello - I have an invoice that was paid back in February. The customer returned part of the order so I would like to apply a credit memo but Sage will not let me. Why?
  • Sales Invoices

    I cannot open any sales invoices....when I click on any sales invoices...it does nothing...there isn't even
  • Accounts Payable Didn't Post

    All of the accounts payable checks that were printed didn't post to Sage. The invoices that were paid by these checks cannot be found anywhere in Sage.
  • Reconciliation

    I took over the books for a company. I had to go back to the beginning of 2020 to reconcile the accounts. Everything was fine until I got to July. When I go to reconcile July, the statement ending balance for the previous month is way off. Any idea as…
  • Sage 50 Accounting 2013 crashes when clicking sales journal entry to see the invoice

    We are running it on Windows 10, on 2 computers. It started doing this on both of them around the same time. Both were running 1909 when it started happening. One is now running 2004, and it is still happening on both. When you double click a sales…
  • Voiding a "cleared check"

    During quarantine I started using the bill pay through the bank instead of printing checks at the school. When payments were initiated through the bank & the checks issued by the bank, the funds for each check were automatically pulled from the bank account…
  • new record creation problem

    Hello, I'm using sage 50 accounting 2015. I'm facing problems in creating new record or edit & save old record (i.e, Add new customer, vendor, GL account and edit existing the above record.) But for enter any transaction it will be easy and editable…
  • Check batch printing unprinted checks

    With Sage 50 Quantum, has anyone had a problem with batch check printing where the screen asks if all checks have printed and is it ok to number them & it has not printed all of the checks but has already numbered them all as if it thinks it printed them…
  • Offsite Inventory

    Hi, my company is a distributor. We work with Sage 50. We will have to send some products of the inventory to a third party company to be cleaned and then these products will be returned to us. Is it correct to create an inventory account named "Offsite…
  • Net Balance = $0 but customers still on A/R Aging Report

    I've recently updated from Peachtree 2010 to SAGE 50 Premium Accounting 2015 and have a bunch of customer that have a bill as one line item and then a payment as another line item. But, they don't wash out. What can I do to get the bill and payment to…