• Error in Purge

    Hi All I have error when Purge Data, may i know how to solve it? Any company or people can provide this soloution?
  • my sage back up is on a disc

    Y'all may think I'm silly for this but here goes... I found a disc back up of my sage from November of 2021 I need some of it and don't know how to get to it!! HELP!!
  • Users Can't Log In Backup File Size Drastically Changed

    No where else to turn at this point, customer portal and support is not helpful... Running Sage 50 2022 doing nightly backups. On 2-21-22 our network users out of nowhere could not log in getting "another user is accessing the system". I found some .lck…
  • Has anyone ever had transactions post to a closed year ?

    We mistakenly imported a file that had 2020 dates, and 2020 is closed in Sage 50. But it imported transactions into September 2020 on the G/L and has messed up our numbers. Has anyone run into this situation before ? I wouldn't have thought it would affect…
  • What files can be deleted to free up space?

    How many Daily Backups should be kept? We have backups going all the way back to 2018. With 800GB of space I only have 20GB left on the server. I just need help with knowing what can be removed. I removed everything prior to 2017 but that only freed up…
  • Is there a way to access Sage 50 data from a backup file using something other than Sage 50?

    Hi all and thanks in advance. We upgraded from Sage 50 to Sage 100 back in 2016. Didn't convert old data, just started putting new data in 100. Now I have a need to access the old Sage 50 data and cannot. I have a PC with Sage 50 v2015 but it is obsolete…
  • How do I open company data files?

    My hard drive crashed a little over a week ago, and I had to replace the hard drive (my C drive). Sage 50 is installed (and was installed previously on my C drive). My company data files are on my D drive. I don't know how to find/open the company files…
  • Can I upgrade Sage50 US from 2019.1 to 2022 in one step?

    We will be building a new server to replace our Server 2012r2 and wanted to continue using the 2019.1 version but have since found out that there is a 3rd party component that Sage doesn't support anymore. It's why I love Sage so much! Keeps me on my…
  • About "Error loading current company file"

    Before i change new desktop after install sage 50 pro accounting after when i restore company profile the pop up "Error loading current company file" this message, after the program auto close. my desktop was window 11 home but the Sage 50 pro accounting…
  • Automatic Backup Issue in Sage 50 US Quantum Accounting 2016

    Hi there, I am currently using Sage 50 US Quantum 2016 on Windows Server 2012. I setup a total of 50 automatic backup configuration files on the server and scheduled them to run in Windows Task Scheduler. It was running fine all the way until early…
  • Sage 50 2022 backups smaller?

    I recently upgraded from Sage 50 2020 to 2022. Automatic backup PTB file went from ~135MB to less than 20MB. That's got me worried that the new backups are missing something. Or is it a matter of the backups starting to do file compression? Or have I…
  • Need to recover my files

    The hard drive crashed that has my 2013 Sage 50 software on it. I was able to recover the Company files from that drive but now when I open them on the new computer with the newly installed local copy of Sage 50 2013 it ask for a username and password…
  • W7 workstation does not run Sage 50 after Server update to sage 50 Premium accounting 2022

    Hi team, At beginning of Novembrer 2021 I get a message from my server that there is a new update available, and after looking for every where I decide to run this update in my server, but after the update all my W7 workstation start to dont run Sage50…
  • .ptb backup file restore

    I am having the Sage backup file with .ptb extension. The backup has been created with Sage Peachtree version 2018. Kindly guide how can I get the Sage Peachtree version software and restore the backup. Also is it possible to restore it in Sage 50 Accounts…
  • Can I restore a Sage 50 2016 backup file (.ptb) to a newer version of Sage 50?

    Can I restore a Sage 50 2016 backup file (.ptb) to a newer version of Sage 50?
  • Sage 50 Moving Sage 50 data folder "peachtreedata" to a different Hard Drive due to hard drive failure

    Hello Everyone, The actual hard drive where Sage 50 data resides, is failing. Therefore I need to move or copy Sage 50 database "Company" to a different hard drive located on the same server computer . What would be the best way of achieving that? I…
  • Retrieve data from 2019 restore

    A pdb from a 2019 backup has been restored in a one-off location separate from current, live data. I have installed Sage50 2019 on a separate machine. I tried installing without and with pointing to the restored data but neither worked. I tried having…
  • can't access and/or view company data

    I sold my company June 2018 and the new owners converted to their ERP system. My Sage license expired and my 2017 version of Sage is no longer supported. I used to be able to access my old company data up until about 6 months ago and now I can't even…
  • My company has SAGE 50 US On-Premise, and plan to stop SAGE subscription

    Questions: 1. My company has SAGE 50 US On-Premise, and plan to stop SAGE subscriptions, what SAGE's behavior to expect? will be Fully Operational? Another Question: 2. My SAGE 50 US Server runs in a Virtual Machine on Vmware 6.5, what do you advise…
  • duplicate company

    Somehow, one of my users created a duplicate company of one of the shared companies when she stop sharing to change periods from March 2021 to April 2021. She has since been using the duplicate company for all entries and everything is OK with the data…
  • Making a copy of company file

    I'm attempting to troubleshoot a Shipgear problem, and I would like to make a clean copy of my existing Sage company file. I am able to make a copy of the company file that includes the settings, but it doesn't contain any of the data. Is there a way…
  • backing up Sage 50

    Can I backup my sage to OneDrive? Which Microsoft product do I need to accomplish this? If I ever have to restore, is it a complete restore where my data is uesable?
  • Sage 50 US 2021.1.1 Online Backup Error

    After updating from 2020.2 to 2021.1.1, we are unable to perform an online/cloud backup without an error. The error we are receiving is STATUS_ERR_GENERAL, which is not too helpful. We did find Sage Knowledgebase # 106088, which indicates there is no…
  • Transfer

    Hi, does anyone have a tip or suggestion when moving Sage from existing desk top to a new desk top? Thank you
  • Remote Data Access workflow questions

    We haven't impleneted RDA yet, but have been told we need to after I upgrade Sage 50 to 2021 software. Trying to wrap my mind around how this will work in practical terms. I will only have 1 user that needs remote access, everyone else will only access…