• error while setting up auto backup

    this is the error i got while setting up
  • Backup

    Anyone else have an issue with backups that have been « saved » and then actually being unable to find those backups or they don’t exist in the computer? I have been using Sage/Peachtree for over 20 years, this is the first time I am having this problem…
  • Older Versions

    We have a client that is using a pre-2020 version of Sage. We are unable to restore the backup in 2020 because the version was too old. The only way to resolve this is to have the client purchase a new version or have Sage restore the backup to a new…
  • my sage back up is on a disc

    Y'all may think I'm silly for this but here goes... I found a disc back up of my sage from November of 2021 I need some of it and don't know how to get to it!! HELP!!
  • Need to recover my files

    The hard drive crashed that has my 2013 Sage 50 software on it. I was able to recover the Company files from that drive but now when I open them on the new computer with the newly installed local copy of Sage 50 2013 it ask for a username and password…
  • My company has SAGE 50 US On-Premise, and plan to stop SAGE subscription

    Questions: 1. My company has SAGE 50 US On-Premise, and plan to stop SAGE subscriptions, what SAGE's behavior to expect? will be Fully Operational? Another Question: 2. My SAGE 50 US Server runs in a Virtual Machine on Vmware 6.5, what do you advise…
  • backing up Sage 50

    Can I backup my sage to OneDrive? Which Microsoft product do I need to accomplish this? If I ever have to restore, is it a complete restore where my data is uesable?
  • Opening a .ptb backup file from new client

    In search of some guidance. I have a new client that uses Sage 50 (version 29.103). They have sent me a backup .ptb file, and I'm trying to figure out the best next step. I don't currently have Sage 50 on my end, but I did sign up online for the free…
  • file/restore produces error "not a valid sage 50 backup file"

    Every 2-3 monts I receive a .ptb sage 50 back up file from my client, I Restore it and do what i need to do. I do not pass the data file back to the client. They send me the data file on a thumb drive. This month I am receiving "The file you have selected…
  • One Write Plus Verizon 7 Question

    I can open my database fine. However, when I try to do a backup I am getting the following error: "Unable to Open Database file C:\OWPW\DATA\STALEY.DB -- Permission Denied" Therefore cannot go into compress the data and backup. Any idea of why…
  • Can't Back Sage 50

    Im the only one logged into Sage and Im trying to do a backup of todays work. I get this pop up saying others are logged in which in fact isn't true. I've gone and checked everyone's workstation to see if it's running in the background, it isn't. I've…
  • Unable to do automatic backups since upgrading to the latest version

    Ever since upgrading to the latest version of Sage we are unable to use the automatic backups (error attached) I've submitted a support request and was told to post here. this is going on several weeks and would like to get it resolved. any help?…
  • How can I restore a Company Archive file to be used as a live company file?

    Is there a way to restore an Archive file and set it up as a new company file? Our original backup file was corrupted. Thank you.
  • Missing Purchase Order Forms

    Hi all, I'm using Sage 50 2020 and I was working through creating a new template for Purchase Orders. I finally created a version that I was satisfied with and went to delete the older versions that I'd kept as backup... except I accidentally wiped everything…
  • Sage Backup

    Hello, I have been using Sage for many years. This year I decided to use the cloud for backup. Geek Squad was working on my computer and the hard drive crash. They told me that they were unable to recover the data. I went to the cloud and could not…
  • Is There A Way To View (only) A Sage 50 (or backup) File After Changing To Another Accounting Software Solution?

    Hi everyone! Given: We used to subscribe to Sage 50 Cloud Background: We recently had our super-duper accountant move on and her replacement... yeah. Anyway, the replacement would never be able to comprehend SAGE 50, yeah, more of a simple Quicken…
  • Restore Data from old version sage 50 2013

    Dear Sir, while trying to restore data from Sage 50 version: 2013 to Sage 50 version 2020 an error message occurs as shown below: So kindly advise regarding that error ASAP.
  • Automated backup is failing on Sage 2019 for just one company, and is creating large temp files in the process.

    FormerMember
    FormerMember
    Our company is using Sage 50 Quantum Accounting 2019, and, for whatever reason, our largest company is consistently failing to produce a ptb file through automated backup. All of our other companies can successfully backup, but automated backup for our…
  • Automatic backup error An unknown error occurred compressing the database files.

    FormerMember
    FormerMember
    Recently the Sage 50 Automatic Backup is failing for all companies on my sage server. The error message is 'An unknown error occurred compressing the database files.' However manual backup from UI will run without any problems. Has anyone else encountered…
  • Backup freeze @ worktkt.dat

    Hello everyone, I am facing problem while doing backup. Backup gets freeze when it reaches WORKTKT.DAT file. I waited for 2 hours but backup percentage did not start then I cancelled the backup and once again I started the backup company process eventhen…