• Backup error with DYNAZIP error 18

    I have now had THREE clients in the past 2 weeks report an inability to run manual backups due to a DYNAZIP error 18. Three different companies, at three different locations, with three different IT support companies troubleshooting this. All have followed…
  • Backup

    Anyone else have an issue with backups that have been « saved » and then actually being unable to find those backups or they don’t exist in the computer? I have been using Sage/Peachtree for over 20 years, this is the first time I am having this problem…
  • How long should I keep a backup file

    Hello! I am fairly new to Sage-- I have taken over the billing position at a small business and have been doing things as per the instructions of my predecessor. She had a system of doing a backup once per week, and it looks like there are backup files…
  • Sage 50 Pro Accounting 2022 shutting down after login following Windows update

    I am running desktop Pro Accounting 2022. All was good until today when Windows updated to 2H12 (OS Build 19044.1806). Now Sage loads, I enter the password, and then it closes. I tried restoring a backup to a new company. It restores, I login, and then…
  • Sage 50 Moving Sage 50 data folder "peachtreedata" to a different Hard Drive due to hard drive failure

    Hello Everyone, The actual hard drive where Sage 50 data resides, is failing. Therefore I need to move or copy Sage 50 database "Company" to a different hard drive located on the same server computer . What would be the best way of achieving that? I…
  • Remote Access Best Practices Auto Backup

    While using remote access, can I (should I) set up an auto-backup to run on all 3 of my workstations? One workstation uses sage every day but currently the pc set up for auto backup is a system that uses sage infrequent. This was the PC that initially…
  • Problem when backing up

    Hello the company that i do some work have a sage50cloud version and when i try to do a backup for the company it gives me an error and says: Exception has been thrown by the target of an invocation. I dont know how to what to try to do, out company dosent…
  • Can't Back Sage 50

    Im the only one logged into Sage and Im trying to do a backup of todays work. I get this pop up saying others are logged in which in fact isn't true. I've gone and checked everyone's workstation to see if it's running in the background, it isn't. I've…
  • Purge files

    I purged the files and now I need them. If I recover the back up, will this erase everything that I have done after the purge? Is there a way around it? Thank you
  • Sage 50 Automatic Backup unable to log out users.

    I have a problem with the Sage 50 automatic Backup. It is supposed to automatically log out users to create a nightly automatic backup but today the log shows this: “Backup started at 6/15/2020 7:00:00 PM. Backup stopped - there are one or more users…
  • Peachtree compatability

    I’ve been using peachtree quantum accounting 2012 US. Im interested in sage 50 cloud US. Can I be certain that I will be able to restore my company backup to the new sage?
  • Can anyone provide a list of every file that should be in a ptb backup file?

    FormerMember
    FormerMember
    I had a catastrophic RAID server failure and am trying to get or piece together a working ptb file to get as much data back as I can before I start manually re-entering things. Does anyone have a comprehensive list of all the files included within a ptb…
  • Is There A Way To View (only) A Sage 50 (or backup) File After Changing To Another Accounting Software Solution?

    Hi everyone! Given: We used to subscribe to Sage 50 Cloud Background: We recently had our super-duper accountant move on and her replacement... yeah. Anyway, the replacement would never be able to comprehend SAGE 50, yeah, more of a simple Quicken…
  • Very large mysql table 'sg_auf_drudef_history' in sage 50

    FormerMember
    FormerMember
    Hi, our small company is using sage 50 with its data in a SageDB. Currently the table 'sg_auf_drudef_history' us about 17GB in size (with overall size of around 18 GB) What is this sg_auf_drudef_history? Can I purge it in any way? Backups are…
  • Restore

    Hi everybody I'm used Peachtree 2012 student version. Now, this version is 14 months expired. I have sage 50 2015, 16, 17, 18 and 19 student version. I can't restore from student version to higher version. How do i do? I don't want to lose my data.…
  • the file you have selected is not the valid peachtree backup file

    Hi guys I’ve been using peachtree quantum 2010 for the last couple of years and I just lost 5 years of peachtree back up file due to system crash and after recovery I just found the lost .ptb extension files and try to restore it but the only thing that…
  • Automated backup is failing on Sage 2019 for just one company, and is creating large temp files in the process.

    FormerMember
    FormerMember
    Our company is using Sage 50 Quantum Accounting 2019, and, for whatever reason, our largest company is consistently failing to produce a ptb file through automated backup. All of our other companies can successfully backup, but automated backup for our…
  • Sage Drive not syncing

    Here is my dilemma. Sage 50 is currently taking care of 3 companies between 2 offices: the main office and my home. The last time Sage Drive correctly synced was November 13. Why? I have no idea! Two days later, Sage Drive still has November 13 as it…
  • Datto Backups and Sage 50 Accounting US Edition

    Has anyone installed and utilized Datto Backup Solutions with a server running Sage 50 Accounting US Edition 2018? I am running a full clone of the server every hour, it is crashing and freezing up the server so i have to keep disabling the backup. I…
  • Cryptoware Backup Issues

    FormerMember
    FormerMember
    We received the Zepto cryptoware from a lovely e-mail and it hit us hard. After wiping and restoring a backup we are still having trouble printing checks and the invoice formats were all erased. Luckily all of our data is in there still. The IT guy is…
  • Scheduled Backup Confirmation - Sage-50-2016.0

    Can Sage CONFIRM status of a Scheduled Backup? Send a message that the Scheduled Backup was successful? Or notify if Backup was not performed as scheduled? We diligently backup Sage50-2016.0 Quantum. We had a hard-drive failure and discovered that the…
  • Peachtree Accounting 2011 - Automatic Backup fails with Unhandled Exception

    I have Automatic Backup set up for a number of companies, which has been working fine until last night. Every one failed, and I get the same error if I try to open the program and manually load one, seen below. Looking up the 7013 code, this seems to…
  • RE: Restoring data from an external hard drive

    Ms. Andy Sage 50/Peachtree creates a .PTB file extension for its backup. Here is "How to restore a backup" Thanks JSelemani
  • Restoring data from an external hard drive

    Recently I accidentally deleted my Sage/Peachtree 2012 edition from my desk top. I am attempting to retrieve the data from my external hard drive so I could restore it to my Lap top. What is the name of the data file for Peachtree I should searching for…
  • RE: Sage Peachtree fails to Backup!

    The most common cause is file clutter in your data folder. Try the technique in this knowledgebase article: http://sge.bz/1sScMjE