• numbers off on checks

    FormerMember
    FormerMember
    I am trying to print checks and the date and the number amount of the check are not printing in the appropriate areas. Previously also it was printing duplicate on the signature line as well although I voided all the checks out and tried to do another…
  • How I can cancel the auto-renew ?

    Hi there , Is there any way I can cancel the auto-renew for the subscription ? I asked the online support and being told that I could ONLY cancel it via calling the sales (But I can buy the subscription online with no phone call) I called many times…
  • Customer Prepayment and end of month reconciling

    In February I received a prepayment from a customer for $1494. I went into Receive money from customer, selected prepayment and entered the $1494. 2 days later I shipped the goods, so I invoiced the sales order, went into receive money from customer and…
  • Importing sales invoices

    I need to import sales invoices for my company (we use Sage 50 Premium Accounting 2018), but I am having issues understanding what fields are required and valid values for the import. I choose the "Select Import/Export" option. I am able to export the…
  • LA declared a financial emergency

    Louisiana has declared a financial emergency and changed the withholding rates, effective today. Is there an update available for us?
  • Cash Receipts Not Showing in Bank Deposit

    I dont know what is going. All of a sudden my cash receipts is not showing as available for deposits in the bank deposit window. The bank deposit only displays up to June 6th, June 7th to December 31 is not showing as available to deposited. There is…
  • Recent Sage 50 U.S. Product update

    FormerMember
    FormerMember
    I just installed the product update for Sage 50 Accounting U.S. - which apparently is now configured as Sage 50 Quantum Accounting. It's a noticeable improvement - I like the main interface better, and the fact you can scroll with your mouse in more windows…
  • Display settings problem on Sage 2018 2560 X 1440

    I recently purchased Lenovo ThinkPad x1 with a display of 2560 X 1440 running Windows 10. When I installed and open Sage 50 Premium accounting software on the new laptop the main company spacing and wording is off. Some lines are squished together and…
  • Error: "Sage 50 could not be started..."

    Started to get this error message each time start Sage 50. Clicking on it second time will start it up. But will happen repeatedly. Is there some corruption ? Is there something I can do about it?
  • Edit/Reprint 2017 W-2s

    Anyone else having issues editing and reprinting 2017 W-2s? The interface for reprinting/editing is stuck on warning message and will not allow me to continue without making corrections. Yesterday it did allow me to move forward, today, no luck. Also…
  • Converting Company File from Premium 2011 to Premium 2018

    I've read somewhere that I need to convert the file using a 2015 Trial Version of the US Premium Accounting but I'm unable to locate this anywhere! Can someone please help!!
  • RENEWAL AND UPGRADE OF SAGE 50 QUANTUM 2015 TO SAGE 50 QUANTUM 2018

    My Company is using Sage 50, quantum 2015. The software expired in 2016 and now we want to pay and upgrade to Sage 50 quantum 2018. I will appreciate if I CAN GET THE FOLLOWING INFORMATION; 1. STEP BY STEP UPGRADE INSTRUCTIONS? 2. Do I need to uninstall…
  • 3 Part Check Form

    I have a custom 3 Part Check Form. The form is set up to print the check on the top and that same information on second section and third. Some information prints on both the 2nd and 3rd section like vendor, check date and the header for Invoice, date…
  • Failure to start Sage 50 (Peachtree) after upgrading Windows 10 Version 1709 for x64-based systems (KB4041994)

    FormerMember
    FormerMember
    Good morning everyone, After the Windows update downloaded and installed on my computer (Update for Windows 10 version 1709 for systems based on x64 (KB4041994)), I let the Sage 50 2018 (and previous versions) work When running the application it…
  • Two files missing from company AUDITTER.DAT and JRNLHDR.DAT

    FormerMember
    FormerMember
    Hello There, We are using Sage 50 Accounting in a Networked environment. There is one server and five client computers. We were working on a company we created four months ago. Yesterday the application freeze on all client computers. After restarting…
  • Credit ? Underpaid Invoice -- Sales Tax Involved

    A regular long term customer did not pay the sales tax on their invoice. We're letting this go. Do I just need to issue a credit to zero out the invoice? My concern is messing up the sales tax! We'll pay it, and it needs to reported, etc. Should…
  • Change the order of an account in the financial statement.

    How can I simply change the order of an account on a custom made balance sheet? "Buildings" is listed currently as a current asset. Just need to move it down to "Property, Plant and Equipment" section of the balance sheet. I have never used the software…
  • EDI Options

    FormerMember
    FormerMember
    We are using Peachtree Quantum and have clients who are requesting that we move to EDI. Is there a module available for Quantum?
  • Error message when changing period date

    I keep getting an error message when I try to change the period date from August to September. It says another user is trying to do the same thing, but that's not true. Any ideas?
  • RE: Restore backup error Sage 50 US Edition Accounting 2014

    You need the original 2014 program PLUS any service releases that you had accepted as updates for the 2014 program. If you don't restore the program with all service releases you cannot reinstall the data. Looking at your other email, you need Service…
  • RE: Sage Peachtree First Accounting 2010

    No only Sage 50 2014 & 2015 work on window 8. Since First accounting is no longer available, you will need to move to Sage 50. You can purchase this in 3 different ways. BASIC- Support has 3 calls to Sage, You own the software, TRADITIONAL- You own…
  • RE: Saving a check to unpost not post till later date

    You may manually change the posting method in the program. Go to Maintain > Company Information. Change from real time posting to batch posting.