• Upgrading from 2016 to 2021 SAGE 500

    We noticed there are additional security events in the 2021 version (such as view tax id in plain text). Are all the events documented somewhere?
  • Is there any way to create a pick list from a Sales Order when a customer is on Credit Hold?

    We would like to be able to create a pick list even when a customer is on Credit Hold - I know the system prevents this from happening but I am looking for a work around.
  • Need to find consultants to teach us how to use Sage 500 purchasing module properly - Located in Irvine, California area.

    We recently acquire a UK company that runs Sage 500. We found out that there is not a lot of knowledge in the organization there about the purchasing module and we also have been tasked to learn that function. Therefore we have a need to find a good consultant…
  • EFT file location

    Can the EFT file be saved to a network location? Environment: CITRIX, Sage 7.7 When the set file location button is clicked only the C:\ drive contents are displayed with no option to change to a network drive. Thank you
  • SAGE 500 GL Posting restrictions

    FormerMember
    FormerMember
    We do not have a way to restrict a user from creating and posting a journal entry in the GL. Our IT department tells us it isn't possible. How is everyone else dealing with this in Sage 500?
  • how do I know when a sales order is fulfilled and ready to invoice

    FormerMember
    FormerMember
    I am using MAS500 and I am handling many spare parts orders. Most of the parts I need to order from my vendors and will wait for them to be received. How do I know when the parts are received and a sales order is ready to invoice?
  • Can I specify per Sales Order what location to pick part from?

    I have the following scenario: 1 warehouse 2 locations 2 bins I need for Sales Order "A" to pick from location 1/Bin1 and Sales Order "B" to pick from location 5/Bin 89. Can I setup the system to do this automatically? Is there something on…
  • Single User Error "Unhandled Exception"

    I have a single user that has 2 views that throw an unhandled exception Object reference not set to an instance of an object when they use the lookup within the filter. If you enter data in the field then click refresh, data comes up. I have tried to…
  • SO Customization Invalid Incorrect Number of Rows Returned - How to correct

    I ran into an issue today adding a new NT authenticated user to Sage 500 Version 2014. Basically once the user was added using Maintain Users, when I tried to launch Enter Sales Order and Quotes, I received the following error: SO Customization Invalid…
  • When printing a posted invoice it's also emailing it to the customer.

    We are just setting up MAS to transmit invoices from the system. However, when I'm trying to print an older posted invoice it prints and it automatically transmits the invoice to the customer contacts. How can I fix it to only transmit when I tell it…