• Is there a way to do mass write offs?

    We've got thousands of invoices in our system that are aged beyond any reasonable collections timeframe (dating all the way back to 2003), so we need to get them written off. Is there a way to do a massive write off or do these have to be done one by…
  • How to find a lost un posted invoice that I lost and can no longer find

    Hello everyone, i was working on invoicing yesterday and i lost one of my biggest invoice and didn’t get to register/post it and now I can’t find it this is what I did. I went to Invoices and made a batch with all of the invoices then clicked on enter…
  • Sales Order Acknowledgement Automation

    New to the Sage 500 ERP world... so bare with me here Currently when a sales order is created it goes into an unacknowledged status... At the end of the day, someone manually goes to Sales Orders>Print/Acknowledge Sales Orders and just runs a saved…
  • Who Committed the shipment?

    Does anyone know of a way to show who committed a shipment? From what I am seeing, when the shipment gets 'committed' the status changes to say 'Committed', then after the batch gets posted (normally 4x a day) the status changes to 'Posted'. Is there…
  • cannot create case on sage portal

    I am sure i have an account on sage portal to create case but when i do forget password to reset my credentials i am not receiving email to do so.
  • Looking for an ERP Support Manager based in NH

    Hi Folks, We're in the need for an ERP Support Manager based in NH for MAS500 and a WMS application. If you are or know of such a person, feel free to reach out and I can provide more information.
  • Lead Time Formula vs Projected Lead Time

    If you specify both a Lead Time formula & Projected lead time in the Maintain Inventory, which does MRP consider? I did a average lead time calculation based on the last 15 months using the PO date vs the Receipt date and was going to update the Projected…
  • Sage's Silver Support Plan Changed to 5 cases per year.

    Does anyone have current documentation from Sage showing where their Silver support plan changed from 20 cases per year to 5? Our support was changed and we did not receive notification of this change from Sage or our business partner. I can't find anything…
  • Using Data Porter for Project Transactions

    I'm in Finance / Accounting at an international consulting firm. We're trying to find a way to accrue revenue at a project level without having to record credit memos and reversing debit memos that would actually impact accounts receivable. We're therefore…
  • Invoice for Purchase Order before Receipt of Goods

    In a lot of cases we prepay our vendors for all or a portion of the goods. The invoice is received and partial or all of the payment is made prior to the goods being shipped. We use purchase orders within the inventory process. How do I put in the invoice…
  • Ctrl-c in explorers

    On July 14 update(Version 7.60.3.0). Noticed when I try to copy some data from a BIE grid using Ctrl-C, the filter goes away and the highlighted data isn't copied to the clipboard. Keyboard shortcut to clear filter is Ctrl-Shift-C. Ctrl-C won't clear…