Sage 500

All users are unable to process checks - same error returned "Cash Account Locked by Another User" - how do we reset? unlock? figure out which user?

Has anyone ever seen an invoice that was paid/closed, but still has a balance? we have a weird situation with an AP voucher that was paid via wire(manual payment). On the payment side (via insight query), everything looks fine. it's applied to multiple…

Our AP department continues to put invoices into the incorrect batch (ex February invoices in a January batch). Is there a way to prevent that? If not, is there a way to search to see if it has happened? Is there a way to fix it without making a journal…