Sage 500

Hello, I am experiencing Error 13 after upgrading our MAS 500 from 7.2.20 to 7.60.6. Strangely, error 13 didn't present itself during testing. The error appears when users are processing invoices for payment after clicking the proceed button. The messages…

Hello, We are purchasing new hardware to replace our outdated server. Does anyone know if the latest version of Sage 500 will be compatible with SQL Server 2022. I like to believe that there won't be any issues but you never know. Has anyone been running…

I need to create a test environment basing it off our current version of Sage 500 ERP. Where can I find instructions on doing so? I simply need to install a TEST copy of our production, applying the updates to the TEST to verify that nothing will break…

The install guide mentions you can upgrade directly from 2013, 2014, 2016, 2017, 2018 or 2019 directly to 2023. on Page 29. Has anyone had success with the upgrade path?

Hello all, I've been tasked in moving our current SAGE 500 ERP 2017 7.8.1 is running on Server 2008R2/SQL 2008R2 on XYZ domain to a new VM running Server 2016 Standard/SQL 2014 Standard on ABC domain. Given my short experience with SQL I wanted to get…

I thought the product was supposed to support this upgrade. I swear there was a post about this with Zenon replying on what to do. I could not find it. Anyone know? Thanks, John

When performing a MAS 500 software update (2017 to 2019), will the individual users Explorer settings transfer in the software update? Also Is there a way to export all user settings to be imported in a new MAS 500 server setup/installation or would…

Hi, I am thinking about upgrading to Sage 2018 (7.9x). I noticed for a thin client it only has Windows 2012 in the supported platform matrix. Is Sage planning to support a newer product? I am excited they support SQL 2017! Thx. John

I have inherited a Sage 500 (7.4) system and the server has MS Office 2007 installed. Is this a necessary component of Sage 500 or can Office be uninstalled? I know it is old, let's not get hung up there. I am working on vulnerability remediation and…

2 weeks ago we upgraded to Sage 2013 October MRU and Citrix 7.5 (2008 r2). We run DC Warehouse so we are unable to upgrade any further at this time. Some users have been experiencing an intermittent generic APPCRASH.. So far it seems to occur in SO sozdj101…

We recently upgraded from SAGE 500 2014 to SAGE 500 2017. If someone exits SAGE500 and decides to log back in less than a minute later a message displays: Cannot access a disposed object. Object name: 'Infragistics.Win.ValueListItemsCollection'. Any one…

Hi. I am using Sage 500 ERP version 7.4 and would like to upgrade to Sage 500 ERP 2016. Can I directly upgrade to the latest version? If not, what is the upgrade path to install the latest version? Thanks.

I will start this off that I am using the tracker to review issues with a third party integration. With that disclaimer, we are moving from 7.3 to 7.6 (cannot do 7.7 yet due to add-on). I am seeing that when we close most VB tasks (this one I used Maintain…

Can somebody confirm this for me? I'm working through test upgrades from 7.4.10 to the newly-released 2016 version. Our DB (before applying the 7.4 2015 1099 Update) upgrades successfully, but if the 1099 update is applied will fail during the 7.6-…

I'm wondering if anyone has the inside scoop on "System Batches" during upgrades. Sometimes the upgrade procedure will stop and prompt you to deal with open "System Batches" resulting from open invoices, and other times it does not. I have seen inconsistency…