• Checks are duplex printing

    We setup a new user to print checks and it is printing the check on both sides. Our other user is not having the issue. The printer settings are the same for both. It only duplex prints when printing checks nothing else.
  • Data Type Conversion Errors in Explore - GL Transactions

    I was testing out the AP Module that we just acquired and posted a batch of vouchers. When attempting to run the GL Account Transactions task to view these posted transactions, I ran into two different errors: The varchar values it's referring to…
  • latitude, longitude - printing on customer statement

    We recently upgraded to 2021 (8.1) and on the customer statement, we see an odd default longitude and latitude near the bottom of the customer address. Is there any way to eliminate this without creating a custom crystal report?
  • Purchase Order printing

    I am using Sage 500 ERP 2013 and when I print a purchase order on one workstation I get a different printed purchase order than when I print the same purchase order from another workstation. I am using the same sage login name at both workstations
  • Voucher Register not displaying the comment section

    This may have been covered somewhere but I can not find it. We recently ungraded to Sage 2018. We did an update last year and the comment section on the voucher header disappeared. After the upgrade it came back, the IT guy did something and now we no…
  • Sage 500 Error 484 occurred at frmPrintDocuments in Procedure BuildPrintDeviceCombo

    Upgrading to Sage 500 7.80.2 on Windows 2016 app server using SQL 2016. Receive "Error 484 occurred at frmPrintDocuments in Procedure BuildPrintDeviceCombo" when trying to print documents from the 'Edit Shipment' screen, AP checks from the 'Check Printing…
  • Multiple company needing to use Document transmittal in Sage500

    Can I use the same email server/configuration in both companies to send AR Invoices?
  • Pack List With Contents Not Printing Until Commit

    Hi, We have recently wanted to start using the Pack List With Contents for our shipments. The summary prints out fine, but the detail prints only the blank Crystal report. Once the shipment is committed, the details will print fine. This leads me to…
  • User has issue - OLE Dispatch Error: m_scError:266744(0x000411f8)

    We have a user here who just upgraded to a Windows 10 laptop. She'd been getting random errors since then, which we thought were fixed by reinstalling and allowing Sage500 through Microsoft's builtin screening tools (and setting the SQL settings in ODBC…
  • Error 5 occurred at frmRegister2 in procedure GetReportPaths...

    I constantly get this error when trying to Register Post in Process Inventory Transactions. I will also get it in other modules such as MF (Bill of Material Cost Roll up). There are no customization anywhere. I've uninstalled / re-installed the client…
  • Upgrading to Sage 500 ERP from v7.4 to 2016

    We will be upgrading from 7.4 to v2016 Sage ERP 500. We are still currently running FRX reports under v7.4. Will FRX reports still run once we install v2016?
  • Sales order picked but not shipped

    Hi How can I find sales orders picked but not shipped yet? thanks joe
  • Error in exporting document to designated format 7.3 export to PDF

    FYI, windows update KB3102429 causes exporting to PDF to break. https://support.microsoft.com/en-us/kb/3102429 Right now, uninstall KB3102429 and reboot the computer/server where Sage 500 is installed will provide a workaround.
  • What size/resolution logo for Maintain Report Formats?

    Hi - I need to change our logo on our internal reports (Through Maintain Report Formats) and the last time I did it we were worried about Y2K.... What are the recommended sizes in Pixels and/or Inches for the JPGs?? Our logo is approximately 1…
  • Missing Previews from Business Insights explorer views

    We recently upgraded from 7.4 to 2014 (Jan 2015) and have issues with various users where they do not see some or all of the previews for the various Business Insights reports. For example, the preview "Serial Activity" is missing from the Serial Number…
  • Printing Issue 1099

    Has anyone run into a printing issue with the 2014 1099. We installed the 2014 Sage 500 ERP 1099 2014 update, and all installed fine - but when we go to align the 1099 - we get this PrintReportNow - 2147483135 Invalid Printer specified apzrq001…