Sage 300

Hi Sage City, I work for a company that sells imagery to companies that print and frame, as such our inventory is huge, we have upwards of 50,000 different items. Customers will order upwards of 2000 at a time which means our sales team is forced to…

We had someone enter a quote and instead of changing "order type" to a quote, they posted it to an order. Is there a way to reverse this? In the order type field you can chose quote. When selected it doesn't change the order number but will it treat the…

Hi Support, One of my clients has raised an issue with OE quotation. Once the quote is posted and printed, it cannot be edited and the post button also diappears. They are using Sage 2018 advance edition. I have tested with Sage premium and this issue…

Hi, I'm currently creating OE Orders using the Web API and have hit an issue where a Customer will exceed the Credit Limit if the Order is created, and so get back the following from the API call: "Credit limit exceeded for customer x. The order will…

Hi, We have a situation where orders need to be partially shipped from an order entry. A credit note was passed on one line item. This however did not change the quantity ordered, qty shipped to date and back ordered quantity. initial order 100…

If I enter an order in OE and enter a prepayment and post the order, when I later invoice the order the prepayment is not shown against the invoice, but only on the right hand side of the invoice totals as an order prepayment. If I enter the prepayment…

Hi The company I work for is using Sage 300 ERP 2014 PU2 Order Entry (OE) with active credit limit on customers. I face a problem when I create an invoice for multiple shipments, as below sample: Credit Limit : 200,000 OE Pending Balance: 150,000 (consist…

In the OE Finder window, there is a column labeled "Order Completed". Based on the Sage 300 v2014 AOM, an OE can have 5 COMPLETE field values: 1 = Incomplete/Not Included 2 = Incomplete/Included 3 = Complete/Not Included…

Hi All, Has anyone experienced (and hopefully resolved) an issue where an order in OE shows a negative subtotal despite having only positive quantities and unit prices (resulting in positive extended priced lines). Sage 300 (v2014, pu 1) is also allowing…

Hi, Recently we upgraded to Sage 300 ERP 2014 (with latest service packs) and OE Order Posting became extremely slow. Most of the time it is taking 20 minutes to post an order. Though it happens intermittently but we got extremely frustrated with this…