Sage ACCPAC 5.0a quit working at end of 2019. Entries for 2020 go to 1920. Sage Support says we dont exist as a client.I bought it from Accpac direct and have the invoice. Any suggestions other than starting over.
Sage won't let me talk to tech support without an account #, I bought it and have the invoice from ACCPAC with the customer number, invoice number etc.
Sage still say we don't exist. They don't know that computers do make mistakes.
I asked, can we buy a support contract, yes, but you don't exist to buy it.
I've contacted an expert on here, they only support Sage 100 and 300, but have done conversions on Accpac.
Any suggestions to try, we have full disaster recovery images of the windows/dos mode OS, so I can try anything.
Talked to our CPA, will discuss further.
Until we get an answer I'm thinking we go create a new company, create chart of accounts, beginning balances etc. with date of 2000 (which will be 2020)
and continue until we can get some accounting system to work.
I have 5.0a installed, looking at 5.1, noone will say if it supports 2020, others say that 5.4 is much more stable than 5.1.
I can't download updates since I don't exist. HAHA
Basically we only do GL, AR, and AP only, no invoicing, just plain old double entry accounting and financials. no importing bank statements, no credit cards etc.
Anything to try would be appreciated.
