Bank Reconciliation: Quick Clear Function

Hey SageCity Members, 

I am using bank rec for the first time in Sage 300 2021 Premium.  However, we noticed that some of the transactions in the bank rec doesn't have transaction numbers. 

   

When we try to use quick clear for range of withdrawals to clear it, it clears them all because all transactions numbers are showing "0".

Most of these transaction without transaction numbers are refunds against credit notes.  Are we missing something during refund entry or have I missed something else on the bank rec configuration? 

thanks

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