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Important information regarding Sage 300

Using Microsoft Exchange® with Sage 300

Effective October 1, 2022, Microsoft is making changes regarding Microsoft Exchange that will impact your ability to email documents such as Orders, Invoices and Statements in-product if you are on an unsupported version of Sage 300. If you are not using one of the supported versions of Sage 300 please reach out to your Partner or contact Sage Expert Services at [email protected] to discuss upgrading your software.

For more detailed information please see this Microsoft documentation.

Note: Sage Expert Services can assist with upgrading your product for a fee.

Sage 300 and product licensing

In the summer of 2023, Sage will be making changes to your license verification to utilize a current Transport Layer Security (TLS) protocol recommended by third-party standards organizations. This measure is required as older versions of TLS do not meet current security standards and can pose a security risk. If you have a subscription business care plan and are not on a supported version of Sage 300 your software will go into read-only mode. If you are using an unsupported version of Sage 300, please reach out to your Partner or contact Sage Expert Services at [email protected] to discuss upgrading your software.

Note: Sage Expert Services can assist with upgrading your product for a fee.

Need help?

Visit Sage.com/Resources for support, including links to the Sage Knowledgebase, Sage University, and more.