• Sage 300 Custom OE and PO screens fail to run except for 2 users

    I needed to move an install of Sage 300 v2018 to a new server. I installed Sage 300 on the new server and copied over all the custom folders and user folders. They have a few custom programs (exe's). One is a custom OE screen and another is a custom…
  • Upgrading Crystal Reports

    Is there any documentation on best practices for upgrading Crystal Reports to a newer version? I can't find anything especially helpful in KnowledgeBase or elsewhere.
  • Lot number and Serial Number in IC not found

    Hi all, On a Server, we have install a Sage 300, and have the Serialized Inventory and Lot Tracking 2022 checked during the installation. However, the module does not appears on the License manager or data activation. Please guide be how to solve…
  • Currently supported versions of Sage 300

    Good morning, Which are currently the Sage supported versions for Sage 300? It is our understanding that it is 2020, 2021 and 2022. Can someone confirm? Ty.
  • Sage 300 crashes after upgrade

    I created a new virtual server with sql server. Then i installed sage 2020 and loaded the sample databases. Then I ran the sage 2022 installer to upgrade it. Now when I open Sage it opens and shows my company but when i try to open the company it says…
  • October 1 2022 end of support for Basic Authentication

    Hi As per https://www.sagecity.com/us/sage300_erp/f/sage-300-announcements/176922/announcing-the-recent-microsoft-security-updates-and-their-impact-on-sage-300 Update 2: SMTP (Simple Mail Transfer Protocol) Deprecation of Basic Authentication…
  • Sage CRM 2022 R1 -- Upgrade errors

    Help please! I am wondering if anyone else has experienced issues in upgrading to 2022 and how they resolved it. Recently we did an upgrade from Sage CRM 2018 to CRM 2021 to CRM 2022 I did run into issues upgrading from 2018 to 2021. There were issues…
  • Webscreens, Sage Remoting Service, Registry Entries

    We updated from Sage 300 version 2020 to 2022. Webscreens is not working and gives the following error upon Login: "Unexpected Error: An Unexpected problem has occurred. Please try again or contact your administrator for assistance." I've been researching…
  • Can't remove Intelligence Reporting Connector

    I accidentally installed the reporting connector on our production remote desktop server whilst performing a full company upgrade for Sage 300. We don't have a license for the connector, but I cannot seem to get rid of the error when you open Sage.…
  • Loading Sage 300 2022 Webscreens on Sage CRM 2021 R2 server Error with Windows Process Activation Service (WAS)

    I am testing a Sage 300 upgrade from 2019 to 2022. After doing the upgrade (this is on our Sage CRM server running webscreens) I am now getting the message: Windows could not start the Windows Process Activation Service service on Local Computer. Error…
  • Upgrading a client from 2020 to 2022 PU1. When activating the modules to update I receive the following message

    Hi Team. Am in the progress of upgrading a client from 2020 to 2022 PU1. When activating the modules to update I receive the following message: "Description: General Ledger Restart Attempt to perform Record Insert without security authorization." …
  • Data Activation at v5.4 : Error converting table ARRRH

    Hi, I am doing upgrade of ACCPAC data from v5.2 to v2017. During the activation of AR data at v5.4, I got the error: Error converting table ARRRH. Any idea on this? Thanks, Cinny
  • Order Entry 66A not activated in SAGE 300 v2019

    Hello City Fellows, I encountered an intriguing issue but first some background details: I have SAGE 2012 running on a Windows Server 2008 R2 with SQL Server 2008. On a new server which is Azure virtual machine I got Windows Server 2019 Datacenter…
  • Period locks change on upgrade to 2021

    I just upgraded a customer from Sage 300 2018 to Sage 300 2021. After upgrading they pointed out that many of their "Locked" periods were now unlocked. In their old database in the CSFSCST table there are NO lock records for 2020, 2018 and 2016. I…
  • Upgrade Sage Accpac 5.5 to 5.6 issues

    During upgrade process Sage Accpac 5.5 to 5.6 while Activating modules, the process ends with errors. Bank transaction header. Database error (operation=REV-BROWSE, error=0). Cannot activate Bank Services data.
  • What are Sage 300 ".NET Libraries"?

    We are upgrading from Sage 300 2018 to Sage 300 2021. After installing Sage 300 2021 in our test environment, we ended up with "Sage 300 2021" showing up in the software inventory for that machine, which was expected, but we also now see "Sage 300 .NET…
  • US Payroll

    Is Sage 300 US Payroll 2017 the latest version of that product? or are there later versions like Sage 300 itself has? For example, we have just upgraded Sage 300 2018 to Sage 300 2021. Is there an upgrade of Sage 300 US Payroll 2017 to Sage 300 US Payroll…
  • Uninstall old Sage 300 versions after new versions are already installed?

    Is it possible to uninstall an older version of Sage 300 if a newer version of the same product is installed? In our case, we just installed Sage 300 2021 on the same computer that has Sage 300 2018 installed on it. Now we see both products are listed…
  • Sage 300 Payroll for Sage 300 2018

    I still am running Sage 300 2018 internally and noticed that the latest Tax update does not support that version. Do I have to upgrade or are there other option?
  • Related Documents Inquiry not showing up after update to 2021

    We updated to Sage 300 2021 last week. Since then, the inquiry button next to related documents has disappeared (there used to be a magnifying glass next to, in this example PSH23119 and PINV23119, and I could click on it to open those 2 documents directly…
  • Need help - Sage 300 2021

    Good Morning all, I had a server running Sage 300 2020. I uninstall the Sage 300 2020 and I install Sage 300 2021. After the installation, I have activated the modules in Data Activation. Now, when trying to open OE and PO modules I received the error…
  • How to Migrate SAGE from ON PREM to Azure Virtual Machine

    Hello Everyone, My company is considering moving their SAGE application to Azure and does not have an Azure subscription already, How do I perform a migration from On-Premise Server to an Azure Virtual Machine Is there a detailed step on Sage Software…
  • Sage ACCPAC 5.0a quit working at end of 2019.

    Sage ACCPAC 5.0a quit working at end of 2019. Entries for 2020 go to 1920. Sage Support says we dont exist as a client.I bought it from Accpac direct and have the invoice. Any suggestions other than starting over. Sage won't let me talk to tech support…
  • Object is not defined in Roto Event file.

    We are upgrading a client from 2017 to 2020 and we are getting the above error when trying to activate the data. Data dumps/load fine. It pops up right away......if seems it happens only on the client site. When we load the data at our site it activates…
  • Unhandled Exception Error number 0x80040702 Description: Failed to load DLL: a4winst Setup will now terminate

    Hi, I hope you and your family doing well in this pandemic situation. I am doing a course in udemy on Sage300erp and I face some problem. course link: https://www.udemy.com/course/sage-300-erp-installation-and-setup-guide-for-beginners/learn/lecture/1757264#questions…