• System.Runtime.InteropServices.COMException (0x80004005): Error HRESULT E_FAIL has been returned from a call to a COM component. at AccpacCOMAPI.IAccpacSession.GetPrintSetup(String menuID, String ProgramID)

    accpacPrintSetup = accpacSession.GetPrintSetup(" "," "); on reaching this line application crashed
  • Refund payments

    Team, Could you help me with the following question. In Sage 300 the user can create a Refund payment. Thus, I can create an Income payment (receipt) and then refund it using refund payment. What type of documents should this payment be attributed to…
  • How to receive the adjustment unique identifier

    Team, We use the following endpoint to receive adjustments -> http://{BASE_URL}/Sage300WebApi/v1.0/-/SAMLTD/AR/ARReceiptAndAdjustmentBatches What field I can use from the API response as the adjustment unique identifier?
  • Invoices Type -> Retainage Invoice, Retainage Credit Note, Retainage Debit Note.

    Hello Team, Once I create an Invoice, I can select the following Invoice types: - Retainage Invoice - Retainage Credit Note - Retainage Debit Note In which cases the user should select the following type to create an Invoice? Do these Invoice types influence…
  • FINANCIAL REPORTS IN DETAILS

    I have chart of accounts with two segments i.e MAIN & MAIN SUB 1234 Repair and maintenance 1234-01 Repair and Maintenance - HQ 1234-02 Repair and Maintenance - TZ 1234-03 Repair and Maintenance - ZM On printing financial reports only Main…
  • Invoice close date

    Hello Team, Does Invoice have the Invoice close date? If yes, what is the name of this field on UI? And what is the name of this field in the response for method ARInvoiceBatches?
  • MISC PAYMENT IMPORTATION DUPLICATE AMOUNT

    Am trying to import misc payment in AP Payment batch but all misc payment amount is duplicated Am using Sage 300 Standard 2020 PU 5
  • Data security and reducing potential threats

    At Sage we take our customers’ privacy and data security very seriously. As more and more business is conducted online, data security becomes an ever more important part of running a business. We need to work together to reduce the risk of potential threats…
  • Sage 300 2021.2, 2020.5, 2019.8, and Sage CRM 2021 R1

    La version française suivra. Cliquez ici pour lire. NOTE: This release announcement applies to Sage 300 for the North America region. What’s new in Sage 300 2021.2 Many new Web Screens for GL, AR and User Management Redesigned Finder for Transaction…
  • Sage 300 U.S. Payroll tax update (Q1 2021) is available

    NOTE: This release announcement applies to Sage 300 for the North America region. IMPORTANT : If you have setup local tax for COVID-19, please make sure your Local Tax Code is following our Knowledgebase Article 104109 prior to Q1 2021 activation. For…
  • Accounts Receivable - A/R Document Inquiry Screen - Displaying Amounts that include Tax

    I was wondering if anyone else has an issue with the A/R Document Inquiry Screen including Tax as part of the Detail and Total Amounts? We are still using 2018 PU3 Classic, has this been corrected in a later release or in the web screens? It seems…
  • Sage 300 U.S. Payroll: Fix available to correct USFIT calculation for employees with W4 line 4b amounts entered

    We are aware of an issue with the Q4 SR1 2020 U.S. Payroll tax update where U.S. Federal Income Tax (USFIT) may be over-withheld for employees with W4 line 4b amounts entered. A fix is now available to download and apply. Please refer to Knowledgebase…
  • Sage 300 U.S. Payroll: Update available for Colorado Income Tax Withholding

    The Colorado Income Tax Withholding Worksheet has been updated for 2021. This update was not included in the Q4 SR1 2020 U.S. Payroll tax update. A fix is now available to download and apply in order to use the updated Colorado withholding calculation…
  • Sage 300 Web Screens Posting Batch entry Stuck

    Sage 300 v2020 PU4 on AWS cloud Server ll works fine on the desktop version, however, when trying to create a batch entry within the Web Screens in AR Invoice it hangs and does not add an entry, it allows navigation to other modules and adding batch…
  • Sage 300 U.S. Payroll tax update (Q4 SR1 2020) is available

    NOTE: This release announcement applies to Sage 300 for the North America region. What’s new in Sage 300 U.S. Payroll (Q4 SR1 2020) State and local legislative updates Ability to specify corporate officers for businesses in Wyoming Ability to…
  • Sage 300 product updates are available / Les mises à jour du produit de Sage 300 sont disponibles

    La version française suivra. Cliquez ici pour lire. NOTE: This release announcement applies to Sage 300 for the North America region. Sage 300 2020 Product Update 4 and Sage 300 2019 Product Update 7 are now available for download! What’s new …
  • Sage 300 2021 Product Update 1 Available / La mise à jour du produit 1 de Sage 300 2021 est disponible

    La version française suivra. Cliquez ici pour lire. NOTE: This release announcement applies to Sage 300 for the North America region. What’s new 1099 Tax Form updates Data integrity checks for integrated products on web screens Visual Process…
  • Sage 300: Error when posting a Bank Reconciliation after upgrading to version 2021.0

    Issue: After upgrading to Sage 300 version 2021.0, customers may receive the following error message when posting the Bank Reconciliation: “Data Error. Check XX for bank XXXX was not found in Payroll”. Resolution: We are currently working on a solution…
  • Upcoming Changes to Sage 300 Canadian Payroll for the 2020 Tax Year

    Sage is constantly monitoring regulatory changes that affect Payroll for the US and Canada. As such, we are aware of new requirements from the Canada Revenue Agency (CRA) concerning T4 Slips and Statement of Remuneration Paid during COVID-19 pay periods…
  • Sage 300 U.S. Payroll tax update (Q3 2020) is available

    NOTE: This release announcement applies to Sage 300 for the North America region. What’s new in Sage 300 U.S. Payroll v7.3I (Q3 2020) Local tax updates Support added for Head of Household filing status for Arkansas Income Tax Ability to include…
  • Announcing Sage 300 2021

    NOTE: This release announcement applies to Sage 300 for the North America region. What’s new Ability to accept payments through online providers (Available with a Sage 300cloud subscription) Stronger default security settings Withholding taxes…
  • Sage 300 product updates are available

    NOTE: This release announcement applies to Sage 300 for the North America region. Sage 300 2020 Product Update 3 and Sage 300 2019 Product Update 6 are now available for download! What’s new Sage 300 versions 2020.3 and 2019.6 include product fixes…
  • Sage 300 What's New in Version 2021 training is now available on Sage University

    A new What’s New in Sage 300 Version 2021 Anytime Learning course is now available on Sage University for customers, and consultants. This course provides you with information on the exciting new features and improvements that have been implemented in…
  • Sage 300 U.S. Payroll: Executive Order on deferring payroll tax obligations in light of COVID-19 and your options in Sage 300 Payroll

    Sage has completed our review of the August 8 Executive Order related to COVID-19, and the subsequent guidance from the Treasury, and have developed instructions for you to use to defer payroll taxes in Sage 300 U.S. Payroll. Before deciding to defer…
  • Sage 300 U.S. Payroll: Sage is reviewing the President’s Executive Order deferring payroll tax obligations and the new draft Form 941

    On Saturday, August 8, 2020, the President signed an Executive Order which directs the Treasury Department to defer the withholding, deposit, and payment of the tax imposed by 26 U.S.C. §3101(a), and much of the tax imposed by 26 U.S.C. §3201. Guidance…