• No documents were sent/printed when emailing OE confirmations to customer.

    All settings appear correct. This doesn't happen with every customer but does happen regularly.
  • Reprint of PO already received

    Hello, Is it possible to reprint a PO that is fully received? Tried in Print PO forms, but it doesn't print. Thanks! Helen
  • Emailing invoices from OE has stopped working

    Client is on Sage 300 v2018 PU7. Recently (couple of weeks now) the emailing of OE invoices has stopped working or works intermittently. It puts up the error message below when it fails: "Mail delivery failed. Use the Email tab on the Company Profile…
  • Sage 300 2021 AR Invoice batch print to customer only works for single invoice, if there are more than one invoice selected it fails with error

    At a customer site when they print to customer location(e-mail) when it is only one invoice it goes through, when there are multiple invoices it fails. Sending test mail from company tab works.
  • Printing to preview. Print Parameter Screen closes and nothing prints

    On one workstation when they try to print (preview or to printer) the parameter screen closes and nothing prints. I don't remember what causes this. Any advice is appreciated. Dana
  • Email no longer working

    Emails can not be sent out of Sage where client is using Office365. Continue to get the error Mail Delivery Failed. SMTP also will not send either. Any troubleshooting information?
  • Sending Both A/R Invoice and Statement in the Same Email

    Sage 300 Cloud How possible is it to send both A/R Invoice and Statement in the same Email communication as separate attachments.
  • Timeout while sending A/R Invoices/Statements via Email

    Sage 300 2019 PU7 While sending A/R Invoices/Statements via Email, the system sends some e.g. 50-90 and returns the Error below; "Description: Mail delivery failed. Use the Email tab on the Company profile screen to send a test email and confirm that…
  • print to file automatically checked when trying to print?

    how can i get this box to not be checked automatically in AP?
  • emailing invoices has slowed now considerably

    Since the last week in September, 2 clients are reporting issues while emailing out invoices. One gets the error message that the "Server is not found". The other finds emails that failed to send. Both clients have to review each invoice sent one by one…
  • Invoice PDF

    Hello Team, Is it possible to export the Invoice in PDF format from Sage 300? If yes, could you provide an example of how to do it? Also, is it possible to receive the Invoice PDF via API from Sage 300?
  • cannot export reports

    im getting the above error while exporting any reports . please help
  • Emailing from multiple contacts to PrintBoss

    Anyone had any experience/success passing more than one email address from Sage 300's new Multiple Contacts module to PrintBoss? I assume we'd assign the email addresses in a subreport. Concatenating and delimiting the would be tricky, unless PrintBoss…
  • Emailing Reports using PLPLUGA.E.MailSMTP

    I am trying to email reports directly from the report manager using the add-in located in the report manager. In the settings for this add-in there are no settings for authentication, TLS, or SSL settings. How do I get around this so I can email reports…
  • Emailing AR Invoices out of Sage

    With one client, when they email AR invoices directly to their customers, the attached PDF is named "tmpxxxx.pdf", with the x's being random numbers and letters. For my other clients, the attached pdf is named the same as the crystal report, so for example…
  • Object reference not set to an instance of an object

    Hi, we are getting this error message when emailing financials from SI. How can we get it resolved? Thanks.
  • AR invoice email to multiple contacts

    We are experiencing an error message when we have 2 customer contacts checked to be emailed invoices. When one contact is checked to receive invoices the email is sent successfully. Is anyone experiencing the same issue?
  • ERROR ON EMAIL OF REPORTS

    Hi I am trying to set up the automatic daily emailing on a clients server for the standard Inventory Master Report in Sage 300. I have added the distribution settings, manage instructions, select instructions but when I click on Send Now I get the…
  • Issue with Key Comms Statement Emailer

    Hi Guys, First off apologies if I'm posting this in the wrong forum but I need some guidance on fixing an issue with our A/R Statement emailer since we upgraded from 2016 to 2020 a couple weeks back. For some reason when our users select AR statement…
  • Vendor Processing Tab

    Hi, I'm new to Sage 300 Premium (2017) and the system was set up long before my arrival. I am trying to simplify/automate some processes by using more of the system. In the vendors screen, on our 3rd tab (processing) there are various options but the…
  • Customer statements automation

    We need to automate the delivery of our customer statements. We use Google mail enterprise. We are reviewing Pacific Technologies and Sage Alerts. Any other options? Thanks.
  • Multiple Contacts not working

    - in a test environment I have setup 3 contacts - made sure the "consent" is checked - I assign those three contacts to a customer - mark them to receive AR invoices - send a single invoice and receive the error Mail delivery failed. Use the Email…
  • EMAIL setup is working on one workstation and not other

    We are doing testing on a 15 user Sage 300 2020 install. The workstations are using 32 bit office 2016 (not office 365) and 64bit windows 10 Pro. The programs and company data are on a network share (i.e. not a local install). One workstation…
  • EFT AP remittances by email

    I use Orchid Systems for EFT Vendor payments. how do I send AP remittances to my vendors by email? I can't find Orchid help anywhere.
  • CRM 2019 Report Export to PDF fails

    Error Message: 'An error occurred while running a report.' '#JAVA_EXE#' is not recognized as an internal or external command. operable program or batch file. How do I fix this? Dana Any and all advice greatly appreciated