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  • New Update, No Notification

    I am a Sage Certified Consultant. I subscribe to the announcements forum. I am supposed to have new posting emailed out to me. This did not happen. My customer just received the CP72DSP1 notice by email, but I do not. How do I get back on the Customer…

  • PIER report amounts inaccurate in Sage 300 Canadian Payroll 7.2A / CT 7.2D

    Is anyone else experiencing discrepancies in the calculation of CPP in the P.I.E.R. Report? Every one of our clients whom I have contacted re the report since upgrading to the current version are showing outages. When we take the report and do the calculation…

  • Trying to print a Record of Employment using Sage 300 7.2 Canadian Payroll but there is no print button on the user form

    Client is using Sage 300 2014 with Cdn Payroll 7.2 with the Jan 2016 tax table. They can fill out the ROE form and print the 15C but there is no button to print the completed ROE. Can they still print ROE's or do they need to do ROE Web? Thanks in…

  • When will January 2016 Payroll Tax Update be available?

    When is the Canadian January 2016 Payroll tax update expected to be available for download? Thanks

  • Sage 300: Payroll Update

    Effective January 2016 Sage will exclusively support Payroll version 7.2. Support for previous versions will be discontinued, and tax updates for these versions no longer released. Q: Which versions of payroll will no longer be supported? A: Support…

  • July 2015 Payroll Tax Updates are now live

    The July 2015 Payroll Tax Updates are now live. To download the US or Canadian version of the most recent tax update, login to the Knowledgebase and visit KB 45424: Sage 300 ERP Payroll Tax Updates Downloads . Thanks!

  • Payroll Employee Numbering System Alphabetical Order

    We give employees a number when they are hired and they are sorted by their number, not their last name. How can they be sorted by their name and not their number?

  • Payroll

    On attempting to print the ROE for an employee the client gets the error that Unposted data exists. A manual check (unposted) for this employee exists. This check was for the wrong amount. Another manual check for the right amount was processed. Now this…

  • RE: CP V7.1 or Newer

    Sage 300 ERP 2014 US and Canadian Payroll are included in the download. Please select that option at the install screen. � Hope this helps. Cheers, Vanessa

  • Canadian Payroll Calculations

    Two clients are experiencing the same problem. One is using Sage 300 ERP 2012 Premium and the other Accpac 6.0. When they reversed their payroll to correct an error and generate their eft file, they re entered their payroll. In doing so, the tax deductions…

  • The July 1, 2013 Canadian and US Payroll Tax Updates now available

    The July 1, 2013 US Payroll Tax Updates for Sage 300 ERP 2012 (7.0J), Sage ERP Accpac 6.0 (6.0O) and Sage Accpac ERP 5.6 (5.6T) are now available to download on the Sage Customer Portal. As well, the July 1, 2013 Canadian Payroll Tax Updates for Sage…

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