• How to undo AR Receipt Entry

    Hi, We have an AR receipt Entry batch with 2 entries my first entry is ok but I want to undo the 2nd entry in order to put back the document number in the first entry.
  • Invoice number table

    Hi there, Is there a document for Sage 300 2016 to direct the user as to which tables should be edited in order to change an invoice number in the AR module. thanks
  • error code 3.3884.0 in import file to bring 256 employees into Sage 300 payroll using excel files.

    I have left the pay codes and taxes blank at this time. Any ideas where to look for my error (s) ?
  • US Payroll 7.2A - Sage 300 2016 - Is there a quick way to stop earnings and deductions from calculating for a class of employees when running an off-cycle check?

    I sometimes need to run bonus checks off-cycle for a group of about 80 people and need maybe two of 50 codes to calculate. I have to go into the pay tab each time, turn all the undesired codes to "Calculate - No", run the checks, then go back in and turn…
  • Sales history doesn't match trial balance

    Why is my sales history different than my trial balance? It's off by quite a bit and I'm worried that my taxes (GST & PST) will be incorrect.
  • Getting a "Desktop not responding" Error

    When we try to access any A/P reports, we get an error "Desktop not Responding". We are running Sage 300 2016, on a Windows 10 workstation (fully patched). The error only seems ot be happening in A/P or Aging reports. I have looked online and tried some…
  • InstallScript Setup launcher unicode has stopped working when trying to install Sage 300 2017 PU2

    I'm working on an upgrade for a client from Sage 300 2014 to 2017. The basic install went fine for both Sage and Payroll 7.3 When I try and run 2017 PU2 it freezes on the installshield wizard screen and then eventually gives an error: InstallScript Setup…
  • Orders not marked as complete, misc. charge still open

    I was cleaning up old open orders and noticed that many orders had a shipping charge on them still open. Instead of zero, there was the extended cost of the misc. shipping charge and the line item shows and incomplete. This makes the whole order incomplete…
  • Error batch posting AP Payment

    Hi there, Currently running on Sage 300 2017 and we have this error when we post AP checks: " Check XXXXX drawn on Bank XXXX not found in Bank Services." The bank Account exists. Not sure what is going on there. Any clue? thanks
  • Sage 300 ERP - A/R Invoice Summary

    Hi All How can i run something (and download to excel) that shows all invoiced A/R customers and the amount billed to them for a specific period of time (lets say 2016). something that looks like: Thanks! Vendor A $50,000 Vendor B $100,000 …
  • Manufacturing order module issue

    Hi Support, We are using Autosimply Manufacturing Order module for our production. We are facing a lot of difficulties with the product; transaction processing wi`th the module is generally slow. However, when we use Batch MO entries, the batch posting…
  • PJC Project Completed date

    Is there a way to know when the status of a Project was change to completed . If Yes, where is the data located in the database? Thank You Pierre Paquette Grayhawk (1991) Co. Ltd.
  • Where can I find access to Sage 300 version 5.6 download. I need to upgrade to 2016 from an older version and need to migrate to 5.6 temporarily.

    I am looking for assistance to obtain a download of Sage 300 version 5.6. Let me know if someone can assist. Thanks Josh
  • Excel Import additional Account Segments

    Hi, We're using Sage 300 ERP 2012.1 and our chart of accounts includes accounts with one segment, three segments, or four. Currently using the excel import for journal entries, we are only able to import three segments, then if we need the fourth segment…
  • Document Management Software (DMS) that integrates with Sage 300 ERP

    I am currently looking into DMS software that integrates with Sage 300. I have gotten a lot of info from Altec doc-link. I like their product, but want to get choices that I can compare to. Are there any other options that integrate with Sage 300? …
  • DEPOSIT DETAILS ARE NOT APPEARING IN THE BANK RECONCILIATION

    HI, SAGE 300 ERP 6.1A PU4 WE HAVE POSTED THE BANK RECONCILIATION WITH A DEPOSIT WHICH WAS HAVING 38 ENTRIES. BY MISTAKE THE DEPOSIT IS RECONCILED WITHOUT SELECTING THE OPTION "CLEARED BY DEPOSIT DETAILS". DUE TO THIS NOW WE ARE NOT ABLE TO SEE THAT…
  • Optional Fields and FR

    Does anyone know if I can pull in Optional Field Value 'Descriptions' into an FR report? I know I can pull in the Values. Thanks.
  • How can I set an order to expire after 15 days automatically?

    My company has a policy where after 15 days an order should expire and be redone as prices may change.
  • PO and IC Auto Deleted in GL

    after running End Day Processing , PO and IC Journal Automaticlly Deleted . any one have idea please ?
  • Re: Event ID 100

    My client is using Sage 300 2016 AR/AP/PO/GL. We have developed a program to integrate to Sage 300. We have been getting the following error in the event viewer since installation but we haven't had any problems within Sage and the customised program…
  • how to void a check

    Hi, I have a check that has been printed and posted and I want to void it but when I go to my AP Payment entry I am unable to do so "Void Check" is greyed out. Any clue? Thanks.
  • Creating GL Batches from AR Receipt Batches that didn't reach the GL

    Our client is running Sage 300 ERP Version 2014. They have posted several Receipt Batches that have not gone to GL but in the AR Module they are fully posted to the customer Accounts. On using the feature for Create GL Batch from AR, it gives the message…
  • Unicode

    Hi there, I am currently on Sage 300 6.3 and when I print any reports it displays Ariel Characters. Is there a way to change the Unicode? Thanks.
  • Change invoice date on AP invoice after posted and paid.

    Is it possible to change the date on an invoice that is posted and payment has been applied when the invoice date is incorrect (dated for a future period) but payment is correct (current period)? If so, how?
  • Item Number change error

    There is some error log in the Item Number Change utility when I was trying to use it. Apparently, I have to clear the error before I can use it. I/C Item Pricing: CDA4409 to CDA4409LG, Error changing number/code! Error Code = 127 I/C Item Pricing Details…