Sage 300

Hi, We have a client who has entered some prepayments for a vendor in vendor's currency but the rate used was not correct. The prepayment balance in the functional currency is incorrect. How can I change the functional balance ? Thanks & Regards…

the first payroll for an employee was processed while they were associated with the wrong province. I have entered a history record for that income for the correct province and now the total income on that province's T4 is correct but I am still showing…

Client made an AP payment for period 2019-11 Then reversed it by accident in 2020-01 which was wrong it should have been 2019-12 (confusion about end of year December) Does anyone know how to un-reverse a AP Payment reversal in A/P so they can reverse…

I have a customer that has over 1,000 customer credit cards stored with Sage Payment Solutions (now PAYA). They are planning on changing banks and through Sage 300 if you attempt to change the processing code with a credit card it will delete all the…

Hi, Is it possible to Revalue a specific AP PrePayment? One PrePayment was posted with a wrong exchange rate. Now, the client wants to revalue this PrePayment so that the GL values are correct. Appreciate your input. Regards, Ubaidullah Nubar…

How can an invoice show a status of 'Fully Paid' but the distribution line (there is only one distribution line) show a status of 'Open'? The invoice is NOT paid, and shows in the Select for Payment screen. How can the 'Fully Paid' status be corrected…

Is there a module that can perform National Account Number Change like the Customer Number Change? In Sage 300 2018/2019/2020

Client started Payroll part way through the year. We have been entering employee history for the first part of the year but have run into a problem. With CPP, some of the employees have reached the maximum deduction on a previous payroll on the other…

I am sure there is more to this but if the month has been closed is it sitll possible to post Job Costing to the closed month? Thanks

We have 3 invoices where the payment was applied incorrectly last month. The early payment discount did not apply automatically, so the first 2 invoices had the full amount applied to them, and the third one had those amounts left outstanding as a balance…

I have a batch of checks that have been altered that the banks are starting to refuse (I wrote "US FUNDS" on them to distinguish them from our CAD FUNDS checks). They have NOT been entered into Sage300 for any purpose / payment. How can I void these…

We have a need to apply an AR Debit note for a customer to our AP invoices due to that customer. is there any advice on the best method to transfer AR amount to short pay invoices in AP ?

I have a client that has processed a credit card payment that was supposed to partially pay an invoice. They over applied the payment so the invoice now shows up as paid, but they credit card payment show up in the Aged Receivables because it was over…

It looks like this has been asked before, but the posts are ancient history so I thought that I'd ask again in case something has changed in the last eight years. I reversed a cheque, but it was mailed and cleared our bank account. My reconciliation…

A credit card receipt was entered with a September 2017 date. What is the easiest way to fix this for the bank rec without refunding and charging the credit card again?

Has anyone experienced this: When trying to create a write off batch in accounts receivable I am entering a range of $0 to $1 but it comes back with no records. Not until I make the upper range to be $10,000,000 will it then actually find records for…

using apply payment in AR receipts batch a credit note was applied against several invoices. It has now been determined that these were the wrong invoices. how can we reverse this entry so the credit note can be applied to the correct invoices? Because…

Hi all, I have a situation in how to account for a creditor refund. The scenario is: Prepayment to Goods Supplier 1000 Goods received 900 Supplier invoice 900 Supplier refund 100 As the prepayment as been paid on a proforma invoice, the…

We recently moved someone from Sage PRO to Sage 300 v2014. In a number of instances, they try to do a 'control payments' on a migrated invoice and it doesn't "take" as part of a range, but will if processed individually. We get a "0 records processed…

An AP invoice was entered to a pjc project, but it was the wrong one, is it possible to move it to the correct project?

Does anybody know how to do this? I cant do an adjustment because it has been applied, likewise with a refund entry. I am really stuck and the only way i can think is to do a credit note to an invoice and then re invoice. This seems crazy though. There…

I have several past employees who have amounts listed as owing on the vacation Accruals report. Can I remove these amounts somehow?

Hi, In an invoice with retainage amounts I made new lines but it gives the following error. "The applied retainage amount exceeds the job distributions retainage current balance of document xx-xxx for vendor xxxxxx Any help?

I have this posting error and no idea where it comes from : The applied amount exceeds the job distributions current balance of document XXXXXXX for vendor XXXXX Any clue?

There was a check created to the wrong vendor but the problem was not caught until after the check was printed. Now we need to void the check so that we can reissue the payment to the correct vendor. What steps am I missing?