Sage 300 2022 Update 2 - Account Code Change Issue: Change account not associated balance/history/transactions with new account code, disappear !!!

Hi,

We just upgrade Sage 300 from 2018 to 2022. Everything fine and staff start working without any problems, almost 7 days of that.

But they need to run Account Code Change library to change one account code for a new one. After running that, original account is there with no transactions now, all cleared...but new one doesn't exist and there is no transactions on it, no history at all. So Financial Reports do not match. No warning or any problem or issue when posting changes.

Anyone had seen something like that? Any bug? Hot fx? Any idea?

Thank you

Parents Reply
  • 0 in reply to Jim Love

    Hi Jim,

    I dont understand why error shows AR68 but we have AR69. When we first get an error similar but Update 2 it mention specifically an error with PJC modules (we dont use and not install but anyway get error) and we found a fix. Install those files at a third party directory ACC use and solve but then we get this error but no found a hot fix. But in resume all data it is in Sage 300 2022, we upgrade first from old version a couple months ago. Only problem is with Account Code Change.

    Thanks

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