I upgraded from 2023 to 2024 SAGE 300 but when I tried to login on the web screen, it gave me below error

when i try to logging via http locally, any help please 

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  • Hi  If you make extensive changes in IIS, sometimes I've found the Sage installer cannot configure IIS and you might need to do it manually, or, clean-up IIS then repair your Sage 300 2024 install.  Make sure your Portal Database has been refreshed in Database Setup.  I use LocalSystem as the AppPool identity but you need to make sure Local Account IIS_IUSR has permissions to the \Onsite\* folder in your Sage 300 apps directory. Make sure the Sage.CNA.WindowsService service is running.  Make sure you can access Default Website and reach the Welcome to IIS screen - if that basic screen errors there is no way Sage will work.  Also ensure you don't have any authentication methods installed under IIS - should only be Request Filtering ticked on.  Finally I've attached a zip of my IIS Setups for Default and Sage sites you can swap-in to have a look if you want by changing the directory mappings to suit your file structure - IIS_Sites Hope something helps you out!  Cheers

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  • Hi  If you make extensive changes in IIS, sometimes I've found the Sage installer cannot configure IIS and you might need to do it manually, or, clean-up IIS then repair your Sage 300 2024 install.  Make sure your Portal Database has been refreshed in Database Setup.  I use LocalSystem as the AppPool identity but you need to make sure Local Account IIS_IUSR has permissions to the \Onsite\* folder in your Sage 300 apps directory. Make sure the Sage.CNA.WindowsService service is running.  Make sure you can access Default Website and reach the Welcome to IIS screen - if that basic screen errors there is no way Sage will work.  Also ensure you don't have any authentication methods installed under IIS - should only be Request Filtering ticked on.  Finally I've attached a zip of my IIS Setups for Default and Sage sites you can swap-in to have a look if you want by changing the directory mappings to suit your file structure - IIS_Sites Hope something helps you out!  Cheers

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