After upgrading sage from 2021 to 2023 I got error Error HRESULT E_FAIL has been returned from a call to a COM component on accessing web screen.
What would be the reason of this and solution ?
After upgrading sage from 2021 to 2023 I got error Error HRESULT E_FAIL has been returned from a call to a COM component on accessing web screen.
What would be the reason of this and solution ?
Hi Ramadhan, I have the same problem as well after upgrading from 2020 to 2022. How do you solve it?
have you seen this post
Hi Stacey,
it turns out the problem related to DB connection.
run a RVSpy, and get this error.
Then I found this link that mention the "New implementations and prior version upgrades of Sage 300 may require different database configurations as overall security has been enhanced"
https://support.na.sage.com/selfservice/viewContent.do?externalId=116170&sliceId=1
Previously I direct connect to SQL Server using Server name and SQL Credential.
So I create an ODBC connection, with "ODBC Driver 18 for SQL Server", turn on the "Trust Server Certificate" option under System DSN configuration. select "Optional" on Connection Encryption, and I am able to login web screen.
*Community Hub is the new name for Sage City