• Disappearing some SO backordered lines

    Hi there, I really hope you can help me with something unusual that has been happening here for the past month. We've been experiencing some issues with SO backorders. Normally, when we print the Pick Ticket and there isn't a sufficient quantity,…
  • Extension Amount on System-Generated, Partially Shipped Backorder Lines, is Incorrectly calculated on Order Qty not Backorder Qty

    Most but not all Backorder lines are incorrectly calculated based on the Order Qty but should be Backorder Qty. As a test, I copied the Live company into a test company at the end of our shipping day just before running Daily Sales Reports and Updates…
  • fundamental difference between open and backorders

    What is the fundamental logic difference MAS uses when entering line items to sales order that exceed available quantity? To be clear, suppose you're entering a sales order line item that has an available quantity of 5. If you enter quantity 6, you…