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A prepayment was incorrectly made, and due to some confusion was also entered in negatively so it shows up as a positive number in the aged invoice report. Is there a way to delete a PP or reverse it? This is on the A/R side.
Thank you.
We had a customer use a third party to pay for invoices. They asked for a dummy credit we could send them so they could zero out invoices on their account.
To do this, I was instructed to create a prepayment (as a positive amount) and then a credit…
