• AP invoice and the AP Trial Balance Report compared to the GL

    Hello, I ran the AP trial balance report for January and compared it to the January GL. I discovered it didn't match. I found out that someone had entered a January invoice into February. Then to correct it, they adjusted the invoice to 0 in February…
  • Custom payroll history report never stops running.

    I've tried converting a custom 401k report from v2017 to v2019. In v2019, the new report never stops running. The selection criteria allows the user to specify a beginning and ending check date, and choose a pay cycle. It doesn't seem to matter how…
  • Payroll Deduction Report for a specific date range?

    Prior to payroll 2.0, there was a Consolidated Deduction History report under Payroll -> Reports -> Deduction Reports. This report allowed the user to specify a specific date range for the report. We would use this to report on deductions for a single…
  • General Ledger Analysis Report- Operational Efficiency Ratios

    We have 3 company codes in our system. The operational efficiency ratio data on the general ledger analysis report populates for one of our companies but not the other. Has anyone experienced this issue before?
  • List of previous month's activity

    Hello, I have taken over at a small non-profit association and was given zero information by the previous accountant. I have never used this software. I am trying to simply look at all of the journal entries from the previous month so I can see what…
  • Business Insights Reporter Wizard Payroll Hang

    I am trying to create a new report through the reporter. When I give the report a name and choose where it will be in the reports it puts me to the next screen where I should select a template (Landscape, Portrait, Shipping Label.) At this point no matter…