• Disable the Customer Memo Pop-up in Shipping Data Entry

    When scanning out products in Sales Order > Shipping > Shipping Data Entry we keep getting all the Customer Memo Pop-ups. Is there a way to turn this off for certain roles? We have Sage 100.
  • Shipping Data Entry: Scanned Orders Disappeared

    In the middle of a batch that my shipping manager was scanning out the company had lost power. An hour later, when the power came back on he went to continue to scan out the order that was in this batch but SAGE 100 would not allow him as it's saying…
  • Disable Auto Increment for Lot/Serial Number Distribution in Shipping Data Entry

    Upgraded to Sage 100c Advanced v2022.1 with OM PU1 from v2019.2 Shipping Setup Options has Auto Increment disabled, but when distributing Lot Numbers in in Shipping Data Entry, the Auto Increment in the Lot/Serial Number Distribution window is enabled…
  • Add Sales Order Lines in Shipping Data Entry

    I would like the ability to add new SO lines in Shipping Data Entry. Reviewing SO Options, Shipping Setup Options, and Shipper ID Maintenance, I don't see a setting that would allow that. Am I missing something or is there some other way to do it? I…
  • Inventory Item Stuck with Quantity 'In Shipping' When None are There

    We have an item that is showing with a quantity of 4 "in shipping" which we can not clear or zero out. There are no open sales orders for that item currently. Also there are no invoices for that item which have not posted. I have checked in the AR module…
  • Document is locked and cannot be modified

    Hello, Our company is upgrading to Sage 2021 from Sage 2018, and when we create entries in Shipping Data Entry, we always get a prompt that says "This document is locked and cannot be modified". It prevents writeback to the entry from our 3rd party…
  • SO Shipping Batch No. missing on Invoice

    Occasionally we get an Invoice that is missing the Batch No. from when it was created via Shipping Data Entry. We have multiple batches a day, usually separated out between EDI and Non-EDI orders and/or AM vs. PM shipments; totally anywhere between 2…
  • Issue with duplicate shipments, same order, within minutes of each other

    I see there was an issue with the same sales order being shipped more than once without updating prior to 2019 (6.10), but I have a client on 2019.4 that this is still happening to for JUST one user. They have a LOT of users, so I'm gathering the keystrokes…
  • Get Value of Items in each Box using Shipping Data Entry When Shipment has multiple boxes

    Is there a way to get Sage 100 to Display the Value of the Items in each box when doing Shipping Date Entry? This would be for internal processing only. We're able to print out a packing list per box and indicate its contents, but we still need to manually…
  • Miscellaneous charge item showing on zero dollar invoices

    Hello, We are having some issues with a miscellaneous charge item we made for a small order fee for our sales orders. Currently I have a script in SO_Header that controls who gets the small order fee. The pickers once they know that the order is completely…
  • Multiple Shipments on the Same Sales Order not Being Blocked

    Up until recently, the system was correctly blocking the same SO from being shipped/invoiced more than once before running Daily Sales Reports/Updates. For some unknown reason that function is no longer working. Knowledgebase article 109989 (link below…
  • Shipping Data Entry via BOI with large number of documents - odd behaviour

    Experts, I created BOI script that pulls picked orders from a SQL server and creates Shipping Data Entries for these orders. The data originates from the Sage Sales Orders and I have all necessary information available. Here is the issue that I am running…
  • Sales Tax is blown away when processing orders in Shipping Data Entry using the Quick Ship button when using a non-Avatax Tax Schedule.

    Is anyone else having any issues with this? It appears to be a conflict between Avatax and Starship. System is Sage 100c Premium 2018 (Version 6.00.3.0); , Avatax Config shows "Sage 100, 6.00.3.0 || 2.0 DSD", StarShip Client is 18.0.3. Some funny…
  • Packing List not Printing in Shipping Data Entry.

    Hey All, I'm having an issue where all the options are enabled for documents to print after clicking "Accept" in Shipping Data Entry, and now no print prompts come up when clicking "Accept." Traditionally, we've just clicked "Accept", the packing list…
  • Sage 100 Shipping Data Entry Error

    Hello All!, New to the community. I was hoping someone could help me with an issue I am having with our sage 100 system. In the picture below, we are having trouble whenever we are trying to push the item 4101 through shipping data entry. It says…
  • Issue with invoicing the customer twice, Using Scan Force to check and send data over to Shipping Data Entry

    Why is it that I have had some customers get invoiced twice in a batch in shipping data entry? Steps that I do: Scan sales order into Scan Force Scan items and send data to Shipping Data Entry Wait a little bit for the data to send over Scan…
  • Keyboard hot keys used in shipping data entry

    Is there any way that I can get rid of some of the keyboard short cuts in shipping data entry? I would like to keep ALT+U, ALT+O and ALT+A. I have people fat fingering the wrong keys and it has caused problems in the shipping department.
  • Using Scan force to check sales order and sending it to shipping data entry

    When we send the order from Scanforce to shipping data entry, why is it that if we scan the order to fast into shipping data entry it automatically back orders lines that are not supposed to be back ordered?
  • Invoice Date Entry vs. Shipping Data Entry

    For years, we have processed shipments by keying data into Invoice Data Entry and bypassing Shipping Data entry. It works fine, but it does NOT move orders (or show inventory commitments) until the invoice batch is updated. If you do an inquiry on a…
  • Script to Auto Create Packages in Shipping Data entry

    Hi all, it's been a while since I've been here and even longer since I've done any scripts... I need to write a script that will auto-Generate shipping packages based on business rules. does anyone have a simple script that they are willing to share…