• Change AR Aging from Invoice Date to Due Date

    Our company has decided they want to change the AR Aging Invoice by Invoice Date to Due Date. Is there anything I should be aware of or need to run after I change the option? I would assume there is some utility I need to run that will recalculate the…
  • Price Level by Customer Maintenance

    I am trying to get into the setup option "Price Level by Customer Maintenance" but am receiving and error message. Is there somewhere where I can enable this option?
  • SO_ShipToAddress Ship To Code Modification

    Hello everyone, We are trying to merge similar customers in SAGE 100 2020, and we have discovered that ship-to addresses with the same shiptocode are being overwritten by the source shiptocode if they are identical. Is there any way to modify the shiptocode…
  • Change Zip Code in A/R Account-Zip Code doesn't exist. Zip Code is in Library Master Setup

    Sage 100cloud Standard 2020 Ver. 6.20.0.1 (Zip Code in question 95037-Morgan Hill, Ca) When I attempt to change the zip code for a customer in the A/R Customer Maintenance module, I receive a message: Is this a new Zip Code? When I select No…
  • Is there a way to view invoices in Customer Inquiry for the Sold To Customer when National Accounts is Enabled?

    Is there a way to view invoices in Customer Inquiry for the Sold To Customer when National Accounts is Enabled? Currently, I can only view the invoices in the Bill To Customer. When someone is inquiring on an Invoice on a Sold To Customer there does…
  • Unique Customer Pricing

    Hello, We have a handful of customer's that receive reduced pricing on a number of items, and we are currently using overrides to ensure that they get their discounted price. This is obviously a pain and is error prone, so I am trying to set up pricing…
  • Electronic Delivery Message Maintenance - Message not sending with emails

    FormerMember
    FormerMember
    So we finally set up our email feature and after some tweaking emails now send perfectly fine to our customers. Our issue is that in the EDMM module where we create a default email message, even though a message is saved when we send electronic invoices…
  • Purchase Orders

    I've noticed that if we fill in the Work order/sales order fields after creating a purchase order that when we then look at the item we just purchased it does not reflect in the Quantities section on the main tab that there is anything on a Purchase order…
  • Item Maintenance Fields-Tab 6

    I am having difficulty getting our items in item maintenance to show up on tab 6 under Sales Orders and Work orders appropriately. Am I missing a setup somewhere to make this work for all items? It works when we create a purchase order...
  • search by AR contact

    We have a customer with a lot of entities and locations with the same bill to. Within these locations, there are many contacts. So we have customers calling, stating they are with XYZ and we don't know which ship to location is related to which bill to…
  • Expanded Numeric Mask for Price/Cost fields to 5 decimal places

    Any suggestions on this, I believe it used to be offered on Extended Solutions from what I can tell?
  • Salesperson Invoice

    Is there a way to have the Salesperson automatically generate when entering a Sales Order? We only have one salesperson, now and forever. I still can not delete the Sales Person from Salesperson Maintenance. I have cleared all history for the Codes and…
  • salesperson

    Is there a way to merge salesperson's or at least make them inactive?
  • User Limit exceeded (no topic in base Knowledge)

    Hello We just Update from sage 2013 to a 2016 Version, But now I am getting a message " User Limit exceeded" I did try the base knowledge but I could not fine any topic about this message. If you have any suggestion please let me know Thank you…
  • Customer contact panel font problem

    SAGE Advanced 2016 (Version 5.30.1.0) We recently upgraded from 2014 to 2016 and have noticed a problem with some of the data entry panels. The fonts are extra large and bold on some and normal on others. I have managed to fix most of them simply…
  • how to import ship zone under shipping rate maintenance?

    how to import ship zone under shipping rate maintenance for Sage 100 V4.5 Shipping Code already set "Actual" under Sales Order, item has it's own item weight, want to set up everything in the right place to do a calculation on freight for the sales…
  • Landed Cost

    I am implementing landed cost in my system. I am wondering what others have found works best for them. I know I have to have goods and invoice received together for landed cost to function, however more times than not, I do not receive invoices until…
  • Setting up Remote Desktop users - searched but could not find

    I am setting up 4 users to remote into my server to access Sage Mas 100. I know there is a way to have them log in and have the program start automatically, but I can't seem to find it. Can anyone help? See below image...i need help figuring out what…