• Information Assistant RDP connection does not allow users to print via local printers

    Hello everyone, I have an issue that I haven't been able to find a good fix for. Users in the office access Sage that is installed on one of our servers with an RDP connection into the Information Assistant app to pull reports, particularly Job Cost…
  • (REPORTING) How to link invoice line items to GL Detail Posting?

    Hi all, We do most of our customer reports based off the GL_DetailPostings table. I have a few reports filtered to only show "SO" module transactions and I pull in some additional data from the InvoiceHistoryHeader table but now am being asked to…
  • Crystal Reports 2020 Database connection Error

    Have a client that upgraded from Sage 100 2019 to Sage 100c Advanced 2023 PU1. They run several reports outside of Sage using Crystal Reports Writer version 2020. They can run these reports with no issues some of the time, but then later in the afternoon…
  • Job cost revised estimate in a crystal report

    Created a report comparing Revised Estimated Cost to Actual Cost. The "sum" of the Revised Estimated Cost is giving me problems. When I try to "Sum" that field, it totals by the number of times the cost code is used...therefore the "sum" becomes overstated…
  • Crystal Report Page Layout not previewing any width greater than 8.5"

    I created a Sales Report in Crystal Reports 2016 that has 20 columns of Summary and then those 20 columns have sub-reports that I have linked to provide the Details by simply clicking on the hyper-link of the Sub_Report name. I added the Sales Report…
  • Print SO Line Number on Packing Slip & Invoices on crystarl report

    Hello Everyone, Looking for a little help on how to print the sales order line number on Packing Slips & Invoices. We are finding every time a partial order is shipped the line numbers are renumbered starting at one based on the remaining lines…
  • Crystal Report formula for Group Summary Job Cost question

    Hi there, Trying to recreate a report from legacy job cost with new job cost and not able to duplicate a formula. Old Legacy formula: if Sum ({JC1_JobMaster.JTDInvoiceBilled})=0 then 0 else (Sum ({@JTD Gross Profit})/Sum ({JC1_JobMaster.JTDInvoiceBilled…
  • Information on fields from Wrk tables? Needed for Knowledge Sync.

    Hello, I'm looking to re-create a Crystal report so that it can be run by Knowledge Sync. I initially wanted to just use the report provided by SAGE, but it looks like I can't use this report as the information the SAGE report pulls is only generated…
  • Job Cost Report Showing Mark-Up Labor and Contractor's Fee

    We have been looking for a report that will show the total job cost including labor cost at the marked up rate and contractor's fee for bid and time & materials jobs. Is there a report that will show those numbers? The only ones I have been able to find…