• Payroll Calculating NEGATIVE SIT Withheld - v2024.0.0

    Client is reporting three employees had NEGATIVE SIT (-$500) calculated during a recent payroll processing. IA recently released a new W-4 form. Accounting required all employees to update their exemptions using the form. These three employees had LARGE…
  • WA State PFML

    This tax is paid on WA hours worked by WA employees. I cannot get it to calculate that way. It calculates on all hours worked. Even the hours worked in Oregon, which do not have to be included. How do I set this up? After many hours with support, the…
  • Worker's Comp - Date field

    There is an Effective Date for Worker's Comp but no Ending Date. So, the Effective Date really does you no good, because if you have the rates for this year, then add a second line for the NEW rates effective today, when you calculate WC, it doubles…
  • Payroll deductions

    Deductions are automatically calculated but at times when an employee is on vacation, deductions are not calculated for that week for that employee. They are entered manually next pay period in addition to the automatically calculated deductions. What…
  • Payroll Calculations

    I have set up our payroll calculations. Under our state unemployment our rate is 2.4% and I have it set up that way however it is only calculating 1.8%.....HELP??!!
  • ETR Efiling W-2 grid Box 12 Code D amount total does not match Box 12a on W-3 figure

    Efiling through Aatrix, Box 12 Code D total for all employees does not match what is in W-3 Box 12a. The amount in the grid is more than what is on the W-3. Anyone experienced this issue? Thanks