• Can not see Fax printer in Company Maintenance

    FormerMember
    FormerMember
    Yes its True, have a customer that still uses a fax modem. Problem, just upgraded to V2018. Added the Fax Printer, but cant see it in Company Maintenance. Sees all of the other printers but not the fax printer.
  • For remote users print jobs stay in the queue and do not proceed to the printer, only restarting the Spooler allows printing to continue

    For our remote users print jobs are becoming stuck in the queue, only restarting the Spooler allows printing to continue. The remote users use a terminal server to access Sage 100 ERP. They can print for a period of time and then the print spooler freezes…