• Email SO Invoices with Attachments

    I know how to add attachments to emailed invoices, but I understand all recipients get the same attachment. How do I email invoices, each with it's own unique attachments?
  • Paperless Office intermittently fails to send Invoices, but indicates "Y"

    We are struggling with an intermittent problem in Paperless Office; sending SO Invoices in Customer Viewer. The system will indicate the invoices have been sent with a "Y" yet they never hit our Exchange server. Our company has a Sage 100 Advanced V2023…
  • Paperless error message

    I am getting the following error message from Paperless when I try to resend an invoice using that module: (I've changed the names of the email addresses for privacy purposes) Error on 'SendMail'. ChilkatLog: SendEmail: DllDate: Jan 19 2012…
  • Printer not activated Sage 2022 - Normal fix not working

    Hello. We upgraded from Sage 2020 to Sage 2022 and we are receiving the usual printer not activated or can not process lock files, etc. Error 30, etc. We have seen this and resolved many times by going into PL_Advancedoptions_UI and uninstalling and reinstalling…
  • Does SAGE 100 offer paperless for SO Picking sheets

    In the SO module we currently use paperless Output Office for printing SO's and SO invoices. Is there a way to use paperless for printing the picking sheet "Pick Sheet"? Thanks
  • Paperless Office

    We have paperless office setup and it works very well but the only thing is once in a while an invoice is not printed correctly and so it's not in the folder is there any automated way to go back and to grab missing invoices and have them reprint to the…
  • Customer Statement Emailing

    Hello All, I was wondering if there is a module that allows you to email statements to customers using the email already used in their respective customers account.. I'm sure this is an option somewhere, but i cannot find where. thanks, Garrett…
  • International Paperless Office Emails

    I have two end users that often email Purchase Orders Internationally...both to China. On occasion both end users are unable to send their email, they get the long/cryptic Paperless Office error that ends with: Failed to read beginning of SSL/TLS record…
  • AR Customer Statements Issue

    AR Customer Statements are printing / pdf / paperless delivering blank pages. There is a documented "work around" for printing to do a crystal suppression formula... but that does not stop the "pdf all" or other paperless output options from doing blank…
  • Setup Paperless AR Statement Delivery SOP

    Is there an SOP available to set up Paperless AR Statement Delivery only for specific customers?
  • Paperless Office e-mails not sending after June 1st using Office365

    We have not been able to send any automatic paperless office e-mails (Customer Invoices, Payroll Stubs) since June 1st. Our e-mail configuration in Sage 100 uses smtp.office365.com as the mail server. We have not changed anything with this setup since…
  • Email Invoices from Paperless Office with Attachments 2019

    Hi! We upgraded our client to Sage 100 2019 so that we can take advantage of the new feature that allows for additional attachments when emailing invoices with Paperless Office. However, we are receiving a Chilkat error where everything seems fine until…
  • Paperless office report viewer only show documents in "All Documents"

    I've printed paperless office financial Reports. Now when I go to the Report Viewer, I only see the documents with "All documents" selected. I was expecting to filter on "GL Financial Report" to see them. However, when I filter on "GL Financial Reports…
  • Why are my paperless office pdfs disappearing?

    We use Sage 100c 2018. We started with 4.5. We have generated over 1500 sales orders and over 3000 purchase orders. Most of these get printed to paperless office. Whenever we print one and look in the configured folder for the PDF, it is there. Over time…
  • Printing an adjusted invoice

    I have an invoice that was posted without freight added, so an adjustment was successfully processed to the specific invoice. I'm trying to find a way to update paperless office with a new PDF that reflects the adjustment, or some sort of means of sending…
  • Bug encountered when emailing a PO return order from vendor viewer

    In Paperless Office, open the Vendor Viewer. Change the Form Type to Return Order. Select an item in the display and click the Electronic Delivery icon. The following error is displayed: File "PO_ReturnOrderHeader" not found. There is no such…
  • How do I get a pdf to appear while also printing a Sales Order with Paperless Office?

    My uses are accustomed to having a pdf pop up when they choose to print a Sales Order. With Paperless Office and the "pdf all" option it doesn't. And I can't convince them to go to the location on the server to retrieve the .pdf for emailing. Also, the…
  • Paperless office in 2014 not emailing the correct PDF's

    We upgraded from 4.5 to 2014 in October and are now noticing that customers are occasionally getting the wrong PDF's emailed to them. We have Paperless Office set up to email our Sales Orders as a confirmation to customers so they can check the items…
  • Paperless Office Output Different than Printed Invoice

    We are planning on beginning to email invoices and I have been testing this in a test company code. I have an invoice form that I have modified that we have been using without issue, when I print the form it looks perfectly fine. Some of the sections…
  • Emailing invoices

    This may be a dumb question, but emailing my invoices have been working terrific and have not had a problem with it at all and was just stuck on one thing. I am having trouble with one email address that keeps getting sent back to me as Undelivered Mail…