• error 200 unknown error encountered

    I was trying to run payroll this evening and I kept getting these errors. I have never encountered these while doing the payroll register.
  • Component Exception Manager, Order To Stock, Not By W/T

    Hi - I am trying to use CEM to make stock orders based on my CEM report data. CEM shows me the demand but when I cut the PO it still links all the w/t's. This is causing issues between order and use quantities and generally a mess. Instead, I want CEM…
  • Paya Settlement

    Paya did not appear to settle for us last night. We've never seen this issue before. Did this occur for anyone else?
  • Unable to perform Period End Processing while AP Invoice Data Entry is in progress

    When trying to close AP for the month in Sage 100 we are receiving this error "Unable to perform Period End Processing while AP Invoice Data Entry is in progress". However, there is nothing to post. I can see in the tables that there is data that has…
  • If you're using time tacking for job cost purposes only do they still need purchase more employees?

    Client has 50 employees total, they only want to use time tracking for job cost purposes. Payroll is run through a 3rd party. Can they just purchase up to 10 employees payroll? Payroll isn't going to be processed at all in Sage.
  • Closing fiscal year

    I am trying to close the fiscal year for the company. When I go into the Accounts Payable module to process the period end, I get the message unable to perform period end processing while check and electronic payment data entry are in progress. Nothing…
  • Sage 100 Advanced v2022.3 - Can't Delete Customer Due to Cash Receipts History

    Before I play the upgrade game, I figured I'd see if anyone has run across this issue: At least one AR customer - with no open balance - we run the Delete utility and it appears to delete all detail records except the customer is still in AR. The log…
  • 2023 W-2

    I have a client running SAGE 100 2023 and Payroll 2.24. They cannot run the employee W-2 forms. I do not know if this is a SAGE or AATRIX issue.
  • Payroll v2020

    I saw this announcement below: Starting January 1, 2024, Sage 100 will only support versions 2021, 2022, and 2023 for our Sage Accountants Network (SAN) members and Partners. This means that if you are currently using Sage 100 version 2020, you will…
  • Period End / Year end holding before closing

    Hi there, I have recently joined a company which uses sage 100. They do not close accounts monthly and do it on yearly basis, which means anyone can post entries in July when we are in September. I used MS Dynamics 2012 in the past organization and…
  • Changing a Customer Payment to a closed period.

    We recently converted our Quickbooks to Sage. A couple customer payments that were paid in December 22 are reflected in January 23 and I need to change them to December 22. The problem is that Sage doesn’t let us save the change to Dec 22 because it’s…
  • Is there a way to bill Retainage once a job has been completed?

    My company has been sending statements and dummy invoices to customers when retainage is due at the end of a job. Is there a way to actually invoice through the system without having to create new invoices?
  • AP Prepayment for Payment Service provider

    Hello everyone, I have a problem resolving the following scenario: We have a Service Provider who pays lumper fees for us. We have to prepay an amount X let's say 2,000 USD and the service provider will pay the lumper fees until this amount is almost…
  • Orphaned/Phantom A/R Task

    I am trying to do our Month End task of closing AR and AP however the Daily Transaction Register task (for A/R) is remaining in the Master Console despite the file being empty. I have tried several different things to no change. I tried ending the…
  • Payroll Quarter End

    Hello, I'm new to the payroll module in Sage 100. Does anyone have best practice tips for quarter-end closing? Is it mandatory to close the module at quarter-end? Any guidance would be appreciated. -Andi
  • Sage 100 Advanced ERP 2013 (Version 5.00.4.0) – Closing Prior Periods

    My company is operating on Sage 100 v. 5.00.4 and appears to have not closed periods in any modules for several years (both via word of mouth and staff members’ inadvertent postings to prior periods). Although I was able to find some resources in Help…
  • Work Orders

    Can work orders be automated in the field?
  • Bank code descriptions keep disappearing since I upgraded to Sage 100 Premium 2022.

    I stored the info in UDFs for a quick copy/paste, but it has become pointless to redo this every 3 ro 4 days. (I jumped up from 2019) My reseller said this has been a problem for a several years now. I just tried to refer to the description while confirming…
  • New Budget

    Hello, When you add in a new budget (2023) do you need to "register" it in Sage.. I'm not sure "register" is the correct terminology. I imported the 2023 budget amounts to corresponding GL accounts with no problems during import but when I run the…
  • Is Payroll v2.23 required for running Payroll year end?

    It's kind of short notice for trying to get all of our Payroll customers notified and updated. What will happen if they try to run Payroll Year End without installing v2.23?
  • Tracking Deleted Sales Order w/SKU detail

    We have numerous SKUs with a reorder point of 0 and most are treated as special order product. We often find that special ordered material arrives from the vendor only to find out the customer cancelled, the SO was deleted and no way to look back at transaction…
  • Sage year end for 2022

    Any idea when information will be posted for year end 2022?
  • Period End - multiple years need to be closed

    I have a situation where Period End Processing has NOT been done in over 10 years. I am trying to get things cleaned up. Is there a way to close multiple years without having to close out each module for each period for over 10 years? That would be 120…
  • Automatic Billing at end of month before statements go out

    Is there a way to setup client accounts to automatically bill credit cards at end of month before running statements? If it was a recurring billing would not be an issue, but each client purchases different items. Thanks in advance.
  • AP Check and electronic payment register

    Hello, When attempting to print the AP check and electronic payment register I receive the following error message we get the following: