• Information Assistant RDP connection does not allow users to print via local printers

    Hello everyone, I have an issue that I haven't been able to find a good fix for. Users in the office access Sage that is installed on one of our servers with an RDP connection into the Information Assistant app to pull reports, particularly Job Cost…
  • AP invoice and the AP Trial Balance Report compared to the GL

    Hello, I ran the AP trial balance report for January and compared it to the January GL. I discovered it didn't match. I found out that someone had entered a January invoice into February. Then to correct it, they adjusted the invoice to 0 in February…
  • General Ledger Analysis Report- Operational Efficiency Ratios

    We have 3 company codes in our system. The operational efficiency ratio data on the general ledger analysis report populates for one of our companies but not the other. Has anyone experienced this issue before?
  • Job Cost Report Showing Mark-Up Labor and Contractor's Fee

    We have been looking for a report that will show the total job cost including labor cost at the marked up rate and contractor's fee for bid and time & materials jobs. Is there a report that will show those numbers? The only ones I have been able to find…
  • List of previous month's activity

    Hello, I have taken over at a small non-profit association and was given zero information by the previous accountant. I have never used this software. I am trying to simply look at all of the journal entries from the previous month so I can see what…