• Information Assistant RDP connection does not allow users to print via local printers

    Hello everyone, I have an issue that I haven't been able to find a good fix for. Users in the office access Sage that is installed on one of our servers with an RDP connection into the Information Assistant app to pull reports, particularly Job Cost…
  • Crystal Reports 2020 Database connection Error

    Have a client that upgraded from Sage 100 2019 to Sage 100c Advanced 2023 PU1. They run several reports outside of Sage using Crystal Reports Writer version 2020. They can run these reports with no issues some of the time, but then later in the afternoon…
  • Crystal Report Page Layout not previewing any width greater than 8.5"

    I created a Sales Report in Crystal Reports 2016 that has 20 columns of Summary and then those 20 columns have sub-reports that I have linked to provide the Details by simply clicking on the hyper-link of the Sub_Report name. I added the Sales Report…
  • Sage 100 ERP 2013: How to generate a list of all accounts that have special pricing methods set, like price overrides, price discount amounts, etc.

    Hi everyone, I'm wondering if anyone knows how to generate a list of all customers that have special pricing methods set, including: Cost Markup Amount, Cost Markup %, Price Discount Amount, Price Discount % and Price Override. The one that's chiefly…
  • Information on fields from Wrk tables? Needed for Knowledge Sync.

    Hello, I'm looking to re-create a Crystal report so that it can be run by Knowledge Sync. I initially wanted to just use the report provided by SAGE, but it looks like I can't use this report as the information the SAGE report pulls is only generated…
  • SQL Table for batch history? AKA Batches not located in GL_CompanyActiveBatch?

    Hello, I am creating a report for our accounting department which shows all A/P batches that either remain open, or were created today. I have the first part, where I can pull up all active batches through GL_CompanyActiveBatch. However, I am having…
  • Historical AP Aging for YE doesn't match GL Balance

    I had this same problem last year. My AP Aging for 12/31/13 does not match the GL Balance for AP at 12/31/13. I checked the setting in the report parameters to exclude future dated transactions but they still do not balance. Could someone help me with…
  • Job Cost Report Showing Mark-Up Labor and Contractor's Fee

    We have been looking for a report that will show the total job cost including labor cost at the marked up rate and contractor's fee for bid and time & materials jobs. Is there a report that will show those numbers? The only ones I have been able to find…
  • Business Insights Reporter Wizard Payroll Hang

    I am trying to create a new report through the reporter. When I give the report a name and choose where it will be in the reports it puts me to the next screen where I should select a template (Landscape, Portrait, Shipping Label.) At this point no matter…