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  • lines in a sales order invoice doubling

    I have seen two unrelated instances of a single random line showing up on my invoice when generating one using the path sales order, main, invoice data entry the GL detail report that I printed early May for our April rebill, as well as the latest…

  • AR Invoice Adjustment not reflected in GL

    Hello, I posted an AR invoice to the wrong customer, so I went back in to Invoice Data Entry and adjusted the invoice to 0, using the same miscellaneous item codes. I then posted the invoice to the correct customer. The two GLs involved are only showing…

  • Missing "updated by" GL Journal Drill down

    Sage 100 2020 Premium (6.20.1) After deleting old users off a system, the GL drill down from Transaction tab "Updated By" is blank for the deleted users. The deleted user keys are listed in SY_UserHistory. Short of 'reactivating' the deleted users…

  • Trial Balance - Active Accounts Only

    How can I change my settings in the GL Module to only show Active accounts on my Trial Balance? Currently it is showing deleted and inactive accounts along with the active? Thank you

  • Reverse posted prepayment and credit memos

    We had a customer use a third party to pay for invoices. They asked for a dummy credit we could send them so they could zero out invoices on their account. To do this, I was instructed to create a prepayment (as a positive amount) and then a credit…

  • PPP Loan Forgiven

    We had our PPP loan forgiven, and our CPA told me to book it in under "Non-taxable income". I spoke with one person that set to setup account 950 to book this as non-taxable revenue. It still shows up on the Income Statement, is this correct?

  • Updating Batches via BOI

    Hello all! I'm working on a script to auto approve batches but I am running into some issues. I looked through the BOI course and there is an example in there that updates the SalesOrder so I adapted my code from that. I'm not sure if I'm setting it…

  • Delete Budget Code with Activity

    We have revamped our naming convention for "budgets". I want to delete the old budget codes. I went into General Ledger, Setup, GL Options, "Budget" tab. When I click on the old budget name I want to delete, I get a message that states I cannot delete…

  • List of previous month's activity

    Hello, I have taken over at a small non-profit association and was given zero information by the previous accountant. I have never used this software. I am trying to simply look at all of the journal entries from the previous month so I can see what…

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