• How to update time off settings in Payroll options?

    The sick time law just recently changed in the state of New Mexico. It now states that you can not cap the accrual of sick time but you can limit the number of hours that an employee can use per year. Currently we have our time off settings in Payroll…
  • Paperless Payroll Direct Deposit Stub Bulk Email not working properly with Office 365

    Our company needs to send 250 check stubs and direct deposit stubs to our employees, we do that process 1 day per week and send all un Bulk, we use Sage 100 Advanced 2018 (Version 6.00.10.0). Each week at least 20 emails have not been sent, we checked…
  • 401k Max

    How do change the 401k max in the new year for the existing and new employees?
  • AES encryption in Payroll Paperless

    Does anyone have any documentation or support for the following question? Our IT group is asking this prior to allowing our us to send out payroll DD stubs using Sage Paperless Office. The PDFs are marked to use the SSN as the password 'For the attachments…
  • Sage Payroll Subscription Cancellation

    I have two clients that have outsourced their payroll to a service and would like to cancel the payroll subscription. I know in Sage versions prior to 2018 that they would only be able to access the Reports menu in Payroll if the subscription is expired…
  • Online Payroll Portal

    Good morning all, We are an accounting and payroll firm here and we process over 75 companies payroll. Some of these companies have requested a payroll portal and I have been trying to research this for days now and I am not getting anywhere. How do…
  • Can't Add New Product Codes in Item Maintenance

    When we enter a new item code into "Item Maintenance," it used to create a new product in the system. However now when we enter a new product code, everything goes blank, but it says "NEW" right by the Description (as it would do before). Everything else…
  • Hours Summary

    Recently upgraded from the legacy framework time clock module to the business framework module time track. Previously on the punch in/out screen there was a smaller window which summarized that particular employees hours for the week. That functionality…
  • International Employees

    We are currently migrating from Sage 100 2016 to Sage 100 2019 (PR 2.x). We have an International employee that in the 2016 version we would just put a dummy State code (we used IT) to not calculate or report taxes to any state. At the end of the year…
  • Yearly Vacation Accrual based on Anniversary Date (2.19.2)

    Reading the documentation and just don't get it - how would you setup a Time Off code for a client who gives vacation accruals at the start of each anniversary year? I have the Anniversary check box checked in Setup, but can't check the Periodic Accrual…
  • Why is there no Enable Time Track for TimeCard check box?

    I've installed Sage 100 2018, Product update 3, and am trying to test the new Time Track features in the EEC company. Help says there are check boxes in Payroll Options and Job Cost Options to enable Time Track, but they're not there.
  • What does the “Payroll Tax Update” do in the Sage 100 Payroll 2.x product?

    I thought the tax tables and calculations were all done in the cloud? What does the “Payroll Tax Update” do in the Sage 100 Payroll 2.x product? These are common questions and I’m hoping that I can offer a good explanation. Yes, the Sage Payroll Calculation…
  • Electronic Delivery Message Maintenance - Message not sending with emails

    FormerMember
    FormerMember
    So we finally set up our email feature and after some tweaking emails now send perfectly fine to our customers. Our issue is that in the EDMM module where we create a default email message, even though a message is saved when we send electronic invoices…
  • Purchase Orders

    I've noticed that if we fill in the Work order/sales order fields after creating a purchase order that when we then look at the item we just purchased it does not reflect in the Quantities section on the main tab that there is anything on a Purchase order…
  • Item Maintenance Fields-Tab 6

    I am having difficulty getting our items in item maintenance to show up on tab 6 under Sales Orders and Work orders appropriately. Am I missing a setup somewhere to make this work for all items? It works when we create a purchase order...
  • Voluntary Deductions - Can goals be made mandatory in the setup?

    I am trying to find out if when setting up a voluntary deduction if it can me made mandatory in the setup where a goal is required to be set up so that a goal can not be inadvertently left blank and deductions keep being taken out. Does anyone know if…
  • User Limit exceeded (no topic in base Knowledge)

    Hello We just Update from sage 2013 to a 2016 Version, But now I am getting a message " User Limit exceeded" I did try the base knowledge but I could not fine any topic about this message. If you have any suggestion please let me know Thank you…
  • how to import ship zone under shipping rate maintenance?

    how to import ship zone under shipping rate maintenance for Sage 100 V4.5 Shipping Code already set "Actual" under Sales Order, item has it's own item weight, want to set up everything in the right place to do a calculation on freight for the sales…
  • Vacation accrual not selected but accrues anyway

    Sage 100 2014 Payroll Earnings code maintenance, Code 01 Regular, is checked to accrue Sick Leave only but Vacation accrues as well. Payroll Options->Additional->Allow Benefit Accruals From: is set to Periodic Accrual & Data Entry. What I want Sage…
  • Sick Leave On Pay Stubs

    How do we make it so each employee pay stub reports the balance left for Sick Leave within a time period? Thanks! D.
  • New York City Tax Tables - any tips for setting them up?

    When upgrading from Sage 100 4.4 to 2014 we lost the NYC withholding tax table. I've tried to set it up based on documentation for the NYC withholding tables but cannot get the correct withholding to calculate. Any suggestions are appreciated.
  • Setting up Remote Desktop users - searched but could not find

    I am setting up 4 users to remote into my server to access Sage Mas 100. I know there is a way to have them log in and have the program start automatically, but I can't seem to find it. Can anyone help? See below image...i need help figuring out what…