• Payroll Entry Unbalanced

    We posted a payroll entry that wasn't balanced. From looking at it, it appears that we used an earnings code that wasn't liked to a GL account and now the trial balance is unbalanced. I wanted to see if anyone else has experienced this and see how they…
  • Reverse a PR Source Journal posting which was posted into wrong date.

    I just noticed that I posted our 01/11/2020 payroll to 11/11/2020. I'm surprised it didn't give me a BIG warning about posting 10 months in the future. We post in detail and our posting journal is 20 pages long. I'd prefer not to have to manually reverse…
  • WA State Employment Security

    In Washington state, corporate officers can opt out of unemployment. I don't see a way to handle this in Sage 100c, Payroll 2.20. TIA for any guidance, Steve
  • Purge Direct Deposit files

    Old ach files are not purging when we purge payroll ach direct deposit files. Chose specific date of file and it still does not purge. We do not use Sage direct deposit. We manually upload the file to the bank. Any suggestions?
  • 2019 version payroll auto-complete when departments are not enabled - bug report

    This is confirmed in client's system and my own system. Now that the auto-complete functionality is truly enabled after the recent hot fix I discovered this. New auto-complete functionality for payroll when departments are not enabled. Auto…
  • Burden Posting

    Hello all: I Have a client who is on Sage 100 2014. They are using Job Cost and Payroll. They want payroll entries to post burden by cost code. The labor is posting correctly but for some odd reason the burden is posting to one cost code. I have reviewed…
  • 2018 Time Track hours recap no longer present?

    Recently had two clients using Time Track (Time Card) go online live. Getting complaints that the hours recap is no longer showing when doing Time Entry or during punch in/out. Very useful feature for people to try and determine if they have made a…
  • Changing employee status from terminated or inactive back to active

    Client that I updated to 2018.4 late last week is noticing that they cannot seem to reactivate an employee that has not worked for about two years. Seems like there are some that can be reactivated but others that cannot? We have so far not been able…
  • WC Detail when Dept is changed on lines - new issue discovered

    Just had a client report this - if the dept is changed on the lines of a payroll check, only the LAST line appears to be hitting the WC DETAIL file. The WC Summary file looks like it has the correct total. For example, employee has 20 hours in dept…
  • Why are our payroll transaction journals not showing up in the bank recon?

    I am new to Sage100 and I am working to clean up the company books. We use Sage payroll module and it post to GL but is not in the bank rec. I has been being entered there manually. In order to save time and errors, I would like to show up based on the…
  • Possible bug in 2018 payroll interface with the bank reconciliation module? Can anyone else confirm?

    Working on bank reconciliation and could not get it to work. Out of balance and rebuild sort files does not help. Calculated balance is exactly 2x off from the general ledger for the only payroll checks I have run so far. It appears the checks are being…
  • Direct Deposit from multiple accounts? Work around ideas, or can I still do these if I manually send the ACH file?

    I have a client that wants to use direct deposit to pay hourly employees using one checking account and salary employees from another. It seems like a simple thing to do, but apparently Sage 100 Direct Deposit only lets you enable 1 source account at…
  • Direct Deposit - Posting to G/L

    Hello, When posting payroll to G/L after P/R processing the software is excluding posting the Direct Deposits and only posts the physical checks. Upon a call to support I was informed that I would have to manually set the check number to an arbitrary…
  • Want to use EFT in lieu of Direct Deposit

    Using Sage 100 2015 PU4 and legacy P/R module. I want to send funds to my employees using online EFT. With only 7 employees, traditional Payroll Direct Deposit service fees (Sage PR Service) and my bank's traditional Direct Deposit service charges) are…